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Aguadilla 55, Condado, Condado, 00907 San Juan, Puerto Rico
March 23, 2016
March 23, 2016
눉Very unhelpful staffs, ignored our request upon booking (two blankets for each room) and refused to solve this problem after arrival (although we have requested several times). We had a very uncomfortable stay due to this: very cold at night. The room is maintained carelessly: the lemons on display are rotten and the air condition is loud and visible. The breakfast is very bad and way too expensive, so is its valet parking. The roof top bar is rarely used. There are terraces with the rooms because the rooms has no direct window and has to depend on skylight in the "private terraces". It is called as "boutique hotel" but the facility, the service and everything are not there for sure. Would not recommend!!
March 19, 2016
눉no natural light in the room; quite dark even at noon; having to pay $19.00 extra per person for breakfast the extra $US 50 per day ( a municipal or government levy) and 9% tax should be made clearer at time of booking to avoid surprises.
눇very nicely appointed room, large patio. stunning rooftop bar and deck overlooking the lagoon. great location in the heart of Condado easy beach access free fruit, water, cookies as you head out
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