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Rua Goncalo Velho, 9650-423 Povoação, Portugal
23 May 2016
눉The shower was half broken, there was more water outside the shower than inside. The balcony was a bit dirty and rusty. We were "upgraded" to a room with sea view, it has a very nice view indeed, but was smoker, and there was work in the street / harbor very early every morning and we could not sleep anymore.
눇Location was very good on this side on the island, and perfect for the city. Everything is walking distance from the hotel as the town is quite small. Free Parking was available in front of the hotel. Breakfast was really good. Pool was too cold for the season (May), but outside Jacuzzi was perfect ! We even went to the (cold) pool after the Jacuzzi, it was clean and calm. Friendly staff, spacious place, excellent value for money!
5 May 2016
눉Everything was excellent
눇Every thing was great
12 May 2016
눉There was hardly hot water in the shower The flash of the toilet didn't work. they fixed it, but the next day it broke again - the water wasn't coming There was a space for a fridge, but no fridge The cleaning personnel was very rude - the lady came to clean the room while we were at the breakfast. when we saw her, I explained her the situation and asked her politely to come back later - so that we could pick up our things and leave. She left, but responded me in a rude way. The swimming pool was very dirty - with lots of tree branches in it, jacuzzi was full of sand
눇The stuff at the reception was friendly, the hotel was flexible - we asked for a later check out and it was approved
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