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Sagres, 8650-365 Sagres, Portugal
15 August 2016
9 August 2016
눉- I have a company creditcard in booking.com as a guaranteed card. When we arrived at hotel,Iask to use my private bankcard to pay the hotel fee,The old man (owner?) was totally rude,he was shouting and refused me! He used my guarante card before we arrived! -The breakfast had very low quality, no yogurt, no egg, no fresh fruit, only cheap conserve food with some slices disgusting ham.The so called "orange juice"is just colored water, the coffee from the auto-machine was awful. -The bed and pillow were very hard and uncomfortable, no hairdryer. the kitchen was missing basic faciliteis, only 2 forks, 2 knives, No spoons! The old fridge was terribly loud it kept us awake the whole evening! - The Wi-Fi is very weak everywhere and it was FORBIDDEN to bring the cellphone or Ipad to the breakfast room! Isn't that ridiculous? -
눇The woman staff work in the front desk are polite.
10 August 2016
눉We paid 118€ for a room for one night!! (not an apart with kitchenette just a room!). it is the most expensive hotel I have been in my life and one of the worst. Hotel decoration is inexistent, just a few plastic plants. Room was dirty and there was water on the floor. Material in the room is cheap and all equipment in the bathroom was rust! For 118€ you don't even get shower gel or shampoo (nothing!). Very hold TV working badly. Difficult to catch Wifi, you can have it in common places but you are not allowed between 7-12h... You can not bring room towels to the swimming pool, but they don't give you towels for the swimming pool (118€!!!)... The breakfast room looks like a school canteen room. Breakfast is miserable!! Canned fruit, dreadful prouder fruit juice, coffee is undrinkable, not much choice... And they ask you 118€ for this, I am choked!! I wouldn't have give more that 40€... I lived many years in Portugal and been in several hotels in Portugal and this is not all representative of this wonderful country. This is a shame!
눇Personnel was very nice
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