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Monte Prado, 4960-320 Melgaço, Portugal
5 May 2016
눉The grass in the grounds hadn't been cut and gave the place an uncared for appearance. There were tufts of grass growing outside the balconies of rooms 111 to 120 which lets the standard down and ruins the views of the hills opposite. I weeded outside Room 115 for them so ask for that room. Several of the corridor lights weren't working outside rooms 111 to 120 either. To be fair, this was low season with very few guests and only a skeleton staff to do everything and they did a marvellous job.
눇Beautiful location looking across to Spain over the Rio Minho. The hotel is of modern design with plenty of glass but very pleasant. Excellent restaurant and great choice at breakfast. The indoor pool is operated at a very warm temperature and relaxing. The outdoor pool was operational on 2nd May and a little more bracing at around 19C! If you want a relaxing experience this is the place for you!
12 September 2015
눉This hotel cannot be classified as 4 stars, my overall experience was very disappointing. - Room soundproofing is very bad. Awaking up at 7 AM with someone else's alarm clock is not my definition of being relaxed. You can hear everything from the hall way and the surrounding rooms. - Mattresses are super hard and uncomfortable. - The room was not thoroughly clean, there was dust all over the place and dirt on the window rails. Bed and bathroom were ok. Couldn't seat on the balcony chairs because they were disgusting. Everything is an extra in this hotel, there's no free WI-FI on the rooms, no complementary tea or coffee, nothing! - Be aware of the "Romantic Package", this offers nothing extra or different, just a room with a better view. - Finally have to say that some staff wasn't very kind (very uncommon in Portugal) and they offered no information whatsoever about the hotel surroundings and near by attractions. I don't recommend this hotel and I won't return.
눇Quiet location. Indoor swimming pool and jacuzzi.
5 April 2016
눉overbooking unconfortable not clean
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