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Rua Costa do Castelo, 126, Santa Maria Maior, 1100-179 Lisbon, Portugal
15 August 2016
눉The room was stifling hot - it was on the top floor. The staff suggested I should keep the a/c on all the time, but I couldn't hear the TV or sleep for the noise - and was then unable to turn it down! It turned out the a/c control unit was broken so it was replaced but the room was never really cool. Breakfast was good but they took ages to replace eggs, bacon etc.
눇The hotel was beautiful and the room was lovely. The staff were very kind especially the young lady who greeted us on arrival who told us places to eat and how to get around the city.
8 August 2016
눇Great view and room! Best receptionist ever (Rui)! Great location to explore Lisbon.
14 August 2016
눉Only downside was the beds, which were not that comfortable and had a plastic covering underneath the bottom sheet which rustled loudly every time you moved. Also just be aware that this hotel is located right in the oldest part of town with steep, narrow, busy roads and no metro nearby. Taxis are necessary when moving around with any large bags and when going out for the day into the city you may need to pay for a tuk tuk to come back if you don't like walking up steep hills.
눇Superior customer service in this lovely modern hotel with stunning views of the old part of the city. Our room had a terrace (we were also upgraded to a suite) and we couldn't have asked for a nicer room or a better view. Definitely worth paying more for a terrace. There was a great selection at breakfast including fresh fruit salad and Portuguese custard tarts. Nothing is too much trouble for the helpful and professional staff.
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