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Rua Jau, 54, Alcantra, 1300-314 Lisbon, Portugal
26 August 2015
눉Standard and superior rooms are in the new building which is not as beautyful as the old building. Anyway, the rooms are still really nice. It is true hotel is near some air traffic lanes but this is not that much a noisy as some says.
눇Beautiful hotel. Kind and helpful staff. Terrace is really nice place to have the breakfast outside. Gardens are beautiful. Pool facilities are great. The location is quiet and not that far from city center.
25 August 2015
눇We started our honeymoon in this wonderful place and were very pleased with our choice. We even didn't want to go out to the city, as hotel had a great infrastructure!
7 August 2015
눉We made the mistake of eating in the restaurant on the first night. It is outrageously overpriced with starters beginning at thirty euros. I know it is a five star hotel but the food was not of a standard required for the prices charged - it was style over substance with the soup starter very bland and flavourless and the main meat courses ok, but a little overdone.The bar menu was almost as expensive. There are no cafes or restaurants in the local vicinity so if you wish to stay local there is no alternative. Except for breakfast we didn't eat at the hotel again. The breakfast offered lots of choice with lovely breads, pastries, meats and cheeses and a cooked selection, but the juice was watered down so much it barely resembled fruit juice and the coffee was weak and not good quality. Again not what I would expect from a luxury hotel. We had much better coffee and juice for breakfast at two star establishments we stayed in en-route to Lisbon. Also the rooms were not well soundproofed against each other. While our neighbours were not noisy, we were woken each morning at 7am by their alarm which sounded like it was in our room(they were in Lisbon on business), and their conversations in their room could be easily heard in ours.
눇The staff were all extremely helpful, attentive and friendly and our room was large, luxurious and very comfortable. We had a room with a garden view terrace which was lovely. The grounds of the hotel are beautifully maintained and there are some lovely quiet areas to sit around in the gardens. The old palace section of the hotel is impressively grand and sumptuously decorated - it is all very beautiful.
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