an extra fee upon arrival, apparently some confusion over reservation request

King size bed helpful for tall family member; Comfortable and clean room well equipped. No airport shuttle, rather taxi

Stayed in April 2024

Big and very nice room. Two large beds.

Stayed in April 2024

Didn't got the time to try their breakfast, as we only stayed for layover.

Shuttle bus to airport from hotel easy to book and use.

Stayed in April 2024

The location is a distance from the centre but as I was working in the hotel this was no issue

Room and hotel had all the facilities I could need

Stayed in January 2024

The freezer was really not cold and I could listen the sound of toilette flushing and water running every time coming from the bathroom

Like the location and room

Stayed in April 2024

The ac was not working and no one bothered to correct it, there was a senior staff who was cold shoulder when we gave e the feed back about no ac

Great location clean and polite staff good an upgrade to a suite

Stayed in April 2024

Excellent location, Great Breakfast And lovely room

Stayed in April 2024

Staff at reception seemed a both overwhelmed at check in time, but that’s maybe because it was really busy

Breakfast was really good, great location for us going to the football.

Stayed in March 2024

Both the kettle and the safe in our room weren't working. Breakfast was very expensive for someone who can only eat a light breakfast.

Friendly staff, housekeeping every day, free water in rooms.

Stayed in April 2024

Disappointing that the only option for breakfast was an expensive buffet breakfast. An option for just coffee and muffin should be available, especially as there are no restaurants nearby.

Very nice. Marco was very helpful on our checkin

Stayed in April 2024

We selected the 2 full bed option as a booking preference, but both rooms were issued as 1 full bed with a cot bed.

Comfortable & conveniently located to the airport. Perfect stopover for us ahead of an early morning flight. Check-in was easy and rooms were comfortable. Parking was convenient (and free since we were in after 7p and out before 9a the following morning).

Stayed in April 2024

It was my second visit to the hotel, so I knew what to expect, and I had no surprises. The hotel is not in good shape and must be innovated. The smell in the corridors and the carpets in the corridors are dirty, just a few examples. But it is 10 minutes from the airport and 5 minutes walk from Sporting stadiumm.

Stayed in April 2024

Very near to the airport, nice staff! Though relatively old, but quite comfy actually.

Stayed in April 2024

It is dated and requires some maintenance in some areas

The Staff made this hotel stay good. They were all so friendly and welcoming.

Stayed in March 2024

Poorly maintained rooms. They are outdated. Small things, which are important e.g the soap dispenser didn’t work. There were many little things like this which added up.

Good service, good breakfast.

Stayed in March 2024

Breakfast and location.

Stayed in April 2024

It's very close to the airport. The room was clean and comfortable.

Stayed in April 2024

This hotel is showing a bit of wear and tear in its furnishings , but the décor was old school from the 80’s and there is a lot to love about that! I think they should run with that. The beds were comfortable and I liked the layout of the room.

The dinner at the restaurant was superb. The service was classic , and chef … what can I say. Fresh ingredients cooked to perfection. Best food I had during my 3 week stay in Portugal

Stayed in April 2024

The hotel is older it was clean but looks a bit tired could use a paint job and some new carpets. The staff in the lounge could use a bit more training in customer service.

The check in was very good ,Paulo helped me check in and arranged the shuttle for the airport in the morning and took my bags to the room he was a great customer service rep for the Hotel great experience.

Stayed in March 2024

nothing that I didn't like *it was pouring rain for 5 days, just this I didn't like :D

room was nice and spacious, very comfortable beds, airport very close, which I found handy

Stayed in March 2024

The exercise facility was small with only one of each: bike, elliptical, treadmill and rower. Luckily, not too many people used the facility so wait times were somewhat low for us, but don't count on getting on the equipment.

Very convenient to the airport. Ubers to and from the airport were less than 5 euros. (We choose not to use shuttle to airport and the hotel does not offer shuttles from the airport.). We ate in the bar and had a great chefs special burger.

Stayed in March 2024

A coffee machine in the Room would be a plus

I always keep coming back!

Stayed in April 2024

Found the bed small

Convient and safe to go walking Rooms clean Staff friendly

Stayed in March 2024

The room we were given was not so clean, and looks as it required major maintenance

The hotel is well located

Stayed in March 2024