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Reviews of SANA Reno Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Av. Duque D'Ávila, 195/197, Avenidas Novas, 1050-082 Lisbon, Portugal

#237 of 392 hotels in Lisbon

Guests' Choice

Review Score

Based on 736 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.2

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Recommended :)
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room ac wasn’t able to change the temperature as the bottom was broken. It hasn’t a variable breakfast food but was quite good. The room has not lamp lights in the ceiling and our desk lamp wasn’t working which get me a bit hard to do make up but is only small things that could be easy fixed.

    The hotel is very clean and smells so nice. They have amazing and kind staffs. The location is amazing as everything is very close and it has a underground just in front of it. Quite big bathroom and very clean as they clean it every day.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Conveniently located, comfortable hotel, ideal base for exploring Lisbon and the surrounding area.
    • Leisure trip
    • Couple
    • Special Offer - Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Really needs tea and coffee making facilities in the room!

    Convenient location - 5 minute walk to the metro, then less than 10 minutes from there into the city centre. From there, it was also really easy to catch the train down the coast to Cascais and to Sintra in the mountains. Room was clean and comfortable and the breakfast was great!

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The rooms don't have even a kettle to make your own coffee which is a bummer. Barring breakfast, there is no room service or food.

    The hotel while not in center , still is in a great location. The metro station is right outside and the neighborhood has a lot of cafes and restaurants. The room is small but comfortable.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Location across from Metro station. Room was small but adequate. Breakfast was good. Pool was nice at the end of the day but busy.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    usual satisfaction
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    courtesy, helpfulness and excellent variety of breakfast menu.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    9.0
    our stay was great , we are very happy that we had this hotel to stay in whilst exploring Lisbon
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing , it’s a great hotel

    Hotel has a real retro modern vibe , we had a suite as for 3 of us , myself and 2 daughters , was very comfy and clean , roof top pool was great ! heated and a sauna too , sun beds and tables around to relax on in the sun , breakfast was lovely , good choice and nice tea coffee , staff are very helpful and friendly , would stay there again , metro line station just across the road so easy to get to any of the tourist sights and back to the airport

    Stayed in April 2024

  • Reviewed: April 4, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No control over room temperature. When contacting the front desk, we were informed that they could set the temperature. I asked them to lower to 18 degrees. The number on the room temperature showed 18, but the temperature stayed the same, and the vent was blowing hot air.

    Helpful staff and comfortable bed.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Special Offer - Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Other amebities were limited.

    Great service, amazing location, great value for money.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Twin Room with Extra Bed
    • Stayed 1 night

    The rooms temp control was not working so we had to open a window as it was too warm

    Breakfast was good.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    A very nice hotel
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was not good. Bad coffee

    Nice hotel, nice people

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom , although neat and clean, was small.

    The breakfast was pretty decent and good quality. The location of the Hotel was convenient to commute in public transport and plenty of good restaurents nearby. The bed was good quality.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It would have been nice to have a kettle in the room. Small token big gesture! Doors were slammed shut in the hallway from time to time Eggs at Breakfast could use some improvement

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Great service, cozy room, and great location.
    • Business trip
    • Solo traveler
    • Special Offer - Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathrrom a bit uncomfortable

    Staff service, good breakfast, good location.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The ventilation in the bathroom did not work properly. There is little space in the bathroom to keep personal items ( only a small unstable shelf).

    Location is excellent, bed is comfortable, breakfast was very good

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Good location and nice staff
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Can hear clearly what the nextdoor guests are saying at night

    Very good location, just few steps away from the entrance/exit of metro station Sao Sebastiao. Department store, restaurants and mini mart are in walkable distance. Friendly and nice staff. With simple but good breakfast.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Great!
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    All good, friendly and helpful staff, is very good location next to metro and close central, good breakfast - everyone find something for yourself, nice swimming pool.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    As we were a group of 5 friends we had a junior suit and a twin room....3 of us got robes for the pool but the 2 in the twin room were not granted the same comfort unfortunately and these same two friends had to endure lack of sleep on both nights due to the antics of the guests next door....the first night for 45mins but the second night for 5 hrs....as you can imagine this was not appreciated....

    The breakfast was excellent a brilliant selection both mornings.. Pool was lovely. The receptionist was extremely helpful and let us leave our bags as we arrived mid morning before our rooms were ready and the same on checkout she let us leave our bags until mid afternoon as our flight was late evening... Location is excellent metro station straight across the road...

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    António from the lobby bar was really kind and helpful. Other stuff was friendly as well.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Roof pool and the sauna.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Good value city centre hotel. The room was clean and well furnished and comfortable,Nice to get free wifi and good quality 🥰staff are very good and kind

    Stayed in January 2024

  • Reviewed: February 4, 2024

    9.0
    Wonderful
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The shower door is a bit narrow and water can easily overflow, and it would be better to add an anti-fall handle. The breakfast is generally good, but the fruits and vegetables are not rich enough. No hot water kettle.

    Good location and convenient transportation. It belongs to a noble community in Lisbon. Friendly staff. Clean and well maintained. Hot water for bathing is very good.

    Stayed in February 2024

  • Reviewed: January 6, 2024

    8.0
    Great place to stay near Gulmenkian Museum and metro to airport
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bar was a bit soulless and a glass of whisky cost €11 Room was a bit drab. Would have loved a kettle in the room.

    Close to metro and nice safe area. Great coffee shops and outdoor bar close by. Excellent breakfast but toaster was very slow! Housekeeping was excellent.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    The breakfast is bad, the safety deposit box could not be used, the air conditioner did not work.

    Position.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Brekfast was not value of money

    Location

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Location to the subway.

    Stayed in December 2023

Showing 1 - 25

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