Communication with owner or who manages reservations. Except for collection of tax he didn't answer to my question.. No answer

Location Daily fresh towel Clean Comfort bed TV with a lot movie programs

Stayed in April 2024

Great location in the heart of Lisbon. It's basic, but you get what you pay for. Ideal if you're just looking for a place to crash. Comfortable enough and it was cleaned daily.

Stayed in March 2024

Outside the property it doesn’t look safe and full of rubbish.We came early on our first day the staff said we can leave our bag because they will still clean the room we came back at around 4pm and no staff to accommodate us we have waited for almost 2 hours before somebody turn up and we spoke to other guests they have the same problem with is I would like to speak to somebody about it maybe the owner or manager but staff keep saying they don’t speak English so i don’t know why they accommodate English speaking guests if nobody will understand if customers will have a request while they are in the property no staff in the night if ever you have concerns to ask they come at maybe 9am not sure.

The room is quite clean

Stayed in April 2024

Excellent location with lots of amenities within walking distance. Plus a shared sitting room.

Stayed in March 2024

no contact with the manager, office closed at the check-out no information provided about wi-fi still didn't get my invoice with VAT number, although I asked for it

location clean

Stayed in March 2024

Wifi didn't work since we came untill we left. I believe they tried to fix it once I informed them in sms the first evening since there was some noice in the corridor, but then communication about this issue died from the hostel's side when I mentioned next day that it still didn't work. Receptionist speaking not very good english was at place only when new guest expected to come. We were lucky but saw other guests waiting quite a while so make sure you come at the time you said you would come.

Position. It was clean and for good price.

Stayed in March 2024

Too many things

Location

Stayed in March 2024

Other than the location, I would not really recommend this place. The “hotel” is inside a building where other people live. We couldn’t even find it at first as there was only a small sign with the name of the hotel on it. And apparently it was a self check in but we didn’t get any messages with information. The outside door of the building and the door to the rooms had a code, so we were standing outside for like half an hour until someone who lives there opened the door. I tried calling them and messaging them, and they answered after half an hour. We even met another group waiting to check in the next day that had the same problem as us, they also didn’t get any message with check in information. The room didn’t look like the photos at all and was really small. They even woke us up one day at like 9:00 so we pay the city tax, and it had to be in cash. The handle to the shower was even broken but we managed to get it to stay upright to shower.

The location was really close to Praça do comercio and other attractions. And it was pretty clean.

Stayed in February 2024

I have two main issues: first, the room wasn't cleaned enough by the person in charge (we found some dirt on the bed even if they came to clean), and second, we kept getting knocks on the door every morning or during the day, sometimes by the person in charge. It felt like there was no respect for privacy, and I didn't like it at all.

The location was good, but the room was a bit small.

Stayed in February 2024

I have stayed in this hotel three times in the past seven years. a lot has changed. first of all: there used to be a receptionist. this is now very much missed, as it is difficult to communicate with the owners on the phone and in booking messages. I have booked a room here twice now, first for 3 nights, then for one night (I went to Porto in the meantime.). I had completely different experiences. I got a cell for the first three nights. there was no heating. there was no space. there was a narrow bed in the room. no other. no closet, no hanger, nothing to put clothes. I had a cold for three days. the second time I got a better room. but there is no glass or hair dryer in any of the rooms, although this would be expected for the price. However, the hotel is in a very good location. and the cleaning ladies are very kind

Stayed in February 2024

Kept us uneasy initially with finding the location.

The location and affordability.

Stayed in January 2024

This place is very beautiful and there is a bus stop and train station nearby and it is a very good tourist place to visit

Stayed in December 2023

should be more comfortable.

Location is perfect. But hotel is so old and has very small rooms. If you don't want to pay much for accommodation, you should choose this hotel, no doubt.

Stayed in December 2023

The bathroom was not as clean as I expected and the bedroom could use a small cabinet to put clothes inside. The window was very small. Overall, it was fine, but too expensive for being just fine.

The location was great, very close to more than one metro station and very close to the city center. The staff was nice and the bed was very confortable.

Stayed in November 2023

Shower was bad at all.

Great location in the city centre

Stayed in November 2023

There is no one at the reception around 7am to check out

I liked how close it was to the city

Stayed in December 2023

There were two bugs in the room, and a lot of noise during the night.

Good location near important attractions. The sheets were clean, towels changed every day,beds made every day.

Stayed in November 2023

A bigger bed.

It suited me for five days. No breakfast but I knew this in advance

Stayed in November 2023

neighborhood

Stayed in October 2023

It wasn’t clean - towels had stains and there were cockroaches in the room. The bathroom door was broken and couldn’t be closed. Staff was overall responsive. 5/10

Location was very central.

Stayed in November 2023

I didn't expect that during my two-day stay, the rooms would be cleaned at the first day, and while I could live with the fact that all the towels were gone then, they somehow wiped the floor in quite a wet fashion and my bags that were on the floor got soaked from the water, inkluding some book etc. -- so please, give the customers the option of a "do not disturb" handle or just clean afterwards, not everyone likes wet books...

Was very easy to book, great value for the price, and the staff answered quite fast whenever I wrote them a message.

Stayed in October 2023

The room was clean,but they were very old .

the location is very very good.Everything is around here

Stayed in October 2023

It's near to centre

Stayed in October 2023

This lodging is hidden away in an old building that apparently contains multiple living quarters. The location was the only one where I felt a bit potentially unsafe, although there seemed to be a pretty consistent police presence in the area. Room was adequate, but not nearly as nice as other hostel-type accommodations in the area that were of comparable cost. Staff spoke little English. No air-conditioning.

Adequate room in convenient location.

Stayed in October 2023