Room, clean, facilities, stuff, restaurants and bars

Stayed in April 2024

Space for lugagge air conditioned is POOR !

Accomodations are good. Bathroom is good ,

Stayed in March 2024

Breakfast was delicious. So many great choices.

Stayed in March 2024

My only complaint is that apparently they were doing some remodeling work in the next room and they started making noise very early.

The attention and service were excellent, I went on my honeymoon and for two days they left us some notes and gifts in our room to celebrate us. It was a great detail that made us feel special.

Stayed in March 2024

They charged me win I checked in the room cost plus 200 Euro for extra but when I checked my account they didn’t return back the extra

The atmosphere was nice

Stayed in February 2024

very ting was excellent 👏

Very good👌

Stayed in February 2024

City view extra over not worth it. We got a 3rd floor room with no real city view.

Room / bed very nice.

Stayed in January 2024

We ordered a river view room . The river is so far away that we can hardly see him picture is added. Very bad smell of mold in the room,they changed one room ,in the other it was less smell but still. .

The breakfast was very good The location is great The seen restaurant is nice

Stayed in January 2024

The property is beautiful and very luxurious

Stayed in January 2024

Breakfast had a huge variety of foods

Stayed in December 2023

Hotel is in an excellent location! Hotel is chic, beautiful, clean and best excellent service. The breakfast spread us superb! Bellman, door man Luis he does multiple duties was amazing! He goes above and beyond! Location is in walking distance to everything! Shops, excellent restaurants & points of interest

Stayed in December 2023

No milk for the coffee machine. (Being very pedantic here)

Excellent staff and location. The seen bar on top of the hotel has a fabulous view of Lisbon

Stayed in December 2023

Lots of music noise from the sky bar until 2am which could be heard in our room . And also a large stain on our bedroom floor

Location was great and staff very helpful

Stayed in December 2023

We extended a tour-based stay at the Tivoli by two nights in the same deluxe room at a cost of approx €500 per night. This seemed to us somewhat steep, even for a 5-star. A number of fellow tour participants opted to extend their Lisbon stays in other hotels nearby for half the room-rate and same satisfaction.

The Tivoli Avenide meets all expectations. Staff are super friendly, professional and ready to assist with anything including holding a parcel for DHL pick-up. Our room offered lovely view of the Avenue. Every restaurant experience was superb. Very central to all attractions.

Stayed in November 2023

The coffee was not hot, dedpite their willingness to bing fresh cups - also not hot.

The breakfast was disappointing. The egg station was not well staffed. The selection was quite adequate.

Stayed in November 2023

The air conditioning is seriously cold. Breakfast room was freezing and couldn’t use the lobby which is beautifully decorated because it was so unpleasantly cold.

Service is excellent. Location is great.

Stayed in October 2023

Our check in was messed up and there was a distinct feeling that they were trying to give us a substandard room. We lost 2 hours of our precious 4 day holiday. That said, they did sort it and we ended up with the room we had chosen. There was a small compensatory payment, which as a goodwill gesture made on the last day left us feeling that they were trying.

It was everything I expected. The check in was a mess but they sorted it on the day we were leaving. It’s a typical American hotel. Good focus on service. Great breakfasts and a good bar. The sky bar is exceptional.

Stayed in October 2023

Form the doorman Bruno to the front desk staff, Teresa and Sofia were fantastic. The breakfasts were top notch and the hotel was beautiful. Thank you for the nice visit to Lisboa

Stayed in October 2023

Rooms weren’t ready at 3pm, delayed for at least an hour. Some of our Rooms facing inner side were very small. The corridor for the rooms had an unpleasant smell for the whole stay.

Amazing location, lobby bar with piano performance. Great breakfast. Very well equipped gym.

Stayed in October 2023

room did not have electricity plug in the bathroom!!

staff

Stayed in October 2023

The bed was amazing

Stayed in October 2023

Breakfast was an amazing extensive buffet. Beautiful.

Stayed in October 2023

Nothing

Location, Pool, room ever spacious.

Stayed in August 2023

You can hear noisy music from the rooftop bar late at night. Also, the rooftop bar is beautiful but there is not enough seating for anyone to go up and enjoy a drink spontaneously. It seemed that 90 percent of the seating was reserved which left everyone else having to stand around to enjoy their drink. We took our drink and went down to the lobby which has plenty of seating. The seating for a space like that should be first come first served.

The rooms were very nice and roomy. The breakfast was outstanding. The location is also very good as a central starting point to walk around Lisbon.

Stayed in September 2023