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Av. 5 De Outubro 197, Avenidas Novas, 1050-054 L Lisbon, Portugal
19 May 2016
눉Not a very polite staff. I don't understand, why did I need to pay everything immediately, specially the room service that even paying 5€ per delivery at the room, when I check out, asking for the receipts of room service, I was told, that I should asked on the time of order. That is a joke in a 5* Hotel!!!!!!!! I justa got one receipt from one of my two days because I had the print of the service with me. The other one, of the 1st. day I didn't got it. I felt that I was mistreated because the reservation was made by Booking.com. Since I arrived, the receptionist wasn't very polite at all, asking for the payment in advance, and to stiff and quite arrogant. When I asked for the room service receipts, and why did I have to pay immediately all room service, and at the lobby, not adding the bills to the room number, they said that I didn't let my credit card on the check in. Well, I just answered that I didn't because no one asked it! Well, in the end of the day, I've been in 3* and 4* Hotels, much better and much chipper than this one. I told the check out receptionist that this will be my feedback. I was really upset, even more by the quite one hour to get one receipt f the room service. No way you get me again! No way!
18 May 2016
눉The location , it's quiet far from the main drag . €7 euros in a taxi . No kettle in the room , I like a cuppa in the morning ! Had to take our own bags to the room . Hotel is not 5 star it's a 4 star in my eyes .
눇Big bathroom with a rain shower . Lots of cafes in walking distance . Great ! Italian restaurant opposite the hotel . Hotel is close to the airport €23 going to the hotel and €9 going to the airport ??????
19 May 2016
눇nice and friendly staff, comfortable room, nice fitness, good dinner, very close to metro, cafes, shopping centre.
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