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  5. Reviews of Crowne Plaza Asunción, an IHG Hotel

Reviews of Crowne Plaza Asunción, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Cerro Cora 939, 1880 Asunción, Paraguay

#37 of 63 hotels in Asunción

Guests' Choice

Review Score

Based on 42 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.0

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Yes

    Stayed in April 2024

  • Reviewed: December 19, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Regular - Non Smoking
    • Stayed 1 night

    -

    -

    Stayed in November 2023

  • Reviewed: December 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing I can think of.

    Friendly,helpful staff

    Stayed in December 2023

  • Reviewed: November 18, 2023

    9.0
    the place to be
    • Leisure trip
    • Solo traveler
    • King Regular - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    no hairdryer, pool was full of insects after a rainy day (not cleaned daily)

    good breakfast, great location, friendly English speaking staff

    Stayed in November 2023

  • Reviewed: August 9, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The place is due for a refurbishment, and the sound isolation is very deficient. The gym needs to be cleaned or at least wet sanitizing wipes should be provided (some machines were sticky)

    Staff were very helpful and accommodating for any issues. The food was good.

    Stayed in July 2023

  • Reviewed: June 19, 2023

    8.0
    Nice Place to stay! facilities were ver confortable
    • Leisure trip
    • Solo traveler
    • King Regular - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A/C didn’t work in my room

    Nice place and the 5th floor Bar was amazing! The Bartender guy was vey nice and helpful you need to recognize this boy!

    Stayed in June 2023

  • Reviewed: June 11, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I found a small cockroach moving arround in my room

    Friendly and helpful Staff

    Stayed in June 2023

  • Reviewed: March 5, 2023

    9.0
    comfortable hotel with great facilities and friendly staff
    • Leisure trip
    • Couple
    • King Regular - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the local area needs investment but nothing to fault the hotel

    friendly, helpful staff, comfortable clean rooms. great facilities.

    Stayed in March 2023

  • Reviewed: January 8, 2023

    8.0
    Great Hotel, Good Breakfast, and their location isn't bad. Good option to stay in Asuncion.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Check In Time, they said our room would be ready for 15:00 hrs and instead were ready at 16:30 so we have to wait about 1:30 before we can check in. The Hosts at the Hotel could not explain to us why this delay was instead they make us only wait.

    Clean Room, Clean Sheets, Good Bed. Good Location, they are at 3 miles from Old Downtown Asuncion and also about 5 miles to the New City Center so your are close to both sites. Great Breakfast American Style, recommended to start your day.

    Stayed in November 2022

  • Reviewed: July 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 4 nights

    Staff were very friendly and helpful. Several employees spoke english very well.

    Stayed in July 2022

  • Reviewed: June 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slightly far from main shopping centre although located in safe area near many official government buildings.

    Very comfortable hotel with good value for money

    Stayed in May 2022

  • Reviewed: April 12, 2022

    9.0
    Great Hotel
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The WiFi wasn’t great unless you were sitting directly in the business suite.

    Beautiful hotel - very stunning. We had a comfy room and enjoyed our stay here. The pool was beautiful and the gym was lovely. We enjoyed the breakfast too.

    Stayed in March 2022

  • Reviewed: February 27, 2024

    10
    Very Good
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sauna, pool

    Stayed in February 2024

  • Reviewed: February 14, 2024

    5.0
    Good in parts
    • Leisure trip
    • Group
    • King Regular - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was disappointing with no black tea bags and terrible coffee

    Staff were helpful

    Stayed in February 2024

  • Reviewed: January 25, 2024

    10
    Well priced business hotel.
    • Leisure trip
    • Family with young children
    • King Regular - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was fine. I have no complaints.

    A decent business hotel in the old down town. There is a good bar and restaurant on the same street if you want something more than a club sandwich. The pool area is nice too with views of the river.

    Stayed in November 2023

  • Reviewed: January 24, 2024

    6.0
    Decent stay considering other 5 star properties in Asuncion
    • Leisure trip
    • Couple
    • King Regular - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No gin in the bar. In room only shampoo and conditioner for one person though booked double

    Breakfast is excellent for Asuncion hotels

    Stayed in January 2024

  • Reviewed: August 3, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    That's not 5 stars hotel. Yes they have a great lobby and restaurant, but the rooms are too small and durty. The fridge is wobbly and not fixed. Sockets are very old and worn out. the sewer is clogged and the water in the sink does not drain, there is no extractor fan in the toilet, the windows do not open. Towels was dirty. Carpet stained. in the shower only soap and shampoo.

    Good lobby, garden and restaurant

    Stayed in July 2023

  • Reviewed: July 26, 2023

    6.0
    My stay was good
    • Travelers with friends
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    It should be in a better location

    The property is ok

    Stayed in July 2023

  • Reviewed: January 17, 2023

    1.0
    Piece of glass found inside a salty cookie at breakfast
    • Leisure trip
    • Family with young children
    • King Regular - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad surprise at breakfast, when a piece of glass I found inside a salty cookie called chipa. That is really an absurd, impossible to accept, nothing can be told to justify that thing, employees listened to my complaint, don't know what happens after xbox at restaurant, I was asked what I would wish as a compensation.. that's not a question of compensation, it could be a real problem if swallowed a piece of glass. Not accepted anywhere never expect in a 5 star hotel. Never back to Crowne Plaza.

    Nothing special, for a 5 stars hotel it is a reasonable 4.

    Stayed in January 2023

  • Reviewed: January 7, 2023

    10
    professional, friendly and well informed
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The font office staff were so helpful and respectful, Virginia was the lady whom was on duty the most whist i was there and Virginia was outstanding, Enrique was very helpful and respectful, also Lorena , thank you so much you made my stay in Asuncion even more special thank you graham cooper

    Stayed in January 2023

  • Reviewed: July 26, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    just a fee hints to improve your service. No battery in safe, no TV signal, transfer price to Dazzler Hotel at 135.000

    Nice english speaking person in reception.

    Stayed in July 2022

  • Reviewed: July 9, 2022

    6.0
    Pleasant
    • Business trip
    • Group
    • King Regular - Non Smoking
    • Stayed 5 nights

    Breakfast was varied but the food was below average; There was hardly any water at the shower and the water was cold in one of the days

    The bed is great, large room Staff was very helpful

    Stayed in June 2022

  • Reviewed: June 16, 2022

    3.0
    I would never stay there again
    • Business trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 4 nights

    The room was not the room shown in the booking photos, I had to request to clean the room, they forget my room. there is no a bidet, the hot water is very poor, the soap is miserable, very little and poor quality, the heating system is noisy.

    Location

    Stayed in June 2022

  • Reviewed: December 30, 2021

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • King Regular - Non Smoking
    • Stayed 3 nights

    One day they did not clean the room. I left the hotel during the morning, came back at 18:30 and my room had not been cleaned. I was out for 7 hours and the room was not cleaned.

    Stayed in December 2021

Showing 1 - 25

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