Bathroom did not have window or good ventilating system and the room had windows to the interior of the building so the air was poorly circulated.

Location was very good, luggage service available and the facility was clean and quiet.

I believe the price of each room per night could be a little more cheaper.

Delicious breakfast with a variety of choices. The breakfast had also tradiotional food choices like meatballs.

- The staff at the restaurant was fair at best - The mix up at checkin really took a long time and was a bit stressful - The bed didn't have a full mattress but two mattresses pushed together so it wasn't the most comfortable

The room was spacious and clean, breakfast was very good (the restaurant itself was good). The staff was friendly. There was a problem with the reservation and the first night we had to spend in another hotel but the manager handles the situation very good by getting us a taxi to/from, giving us big discount for dinner at the restaurant and upgrading our room. The location was great, right at the end of Old town. As other reviews said, you can hear the music downstairs on the weekend but that wasn't a problem for us.

The receptionists were friendly enough and gave us a lot of information about the city. But the other staff were unfriendly. Noone is smiling. The breakfast was very poor and if something finished they didn't replaced. So for a long time there was ever bread to eat. I was expecting something more.

The location is perfect, exactly in the city centre so you can walk around and there is no dangerous in the night. The rooms were comfortable and very clean

In the room needs to have larger black out curtains. Needs to change the carpet on the floor, it’s to dirty.

Very good location, comfortable room.

There is a small step to get into the property from the street. This may seem minor but for a wheelchair user it means help is reqd to actually enter the hotel and it could probably be easily resolved. It’s also not possible for a wheelchair user to close the curtains in the room / open the window because a desk has been placed in front of the window. This again could easily be resolved.

Great location, good sized room, good sized elevator for wheelchair + luggage, good sized accessible bathroom in room 301. All of the staff we met were fantastic and very helpful, with the staff in the breakfast room always offering help to ensure a wheelchair user could have access all of the food / drink on offer. The breakfast selection was really good.

Everything was well. I recommend this hotel

We asked the staff several times to fix the air conditioner, but it was not done. They kept telling us to restart ourselves. But no one came to fix it. It was constantly +25 degrees in the room. Only in the evening, when it got colder, we ventilate the room and it was +20 degrees! The shower hand holder was broken and did not stay in place.

Excellent hotel location - surrounded by the old town on one side and all necessary public transports on the other. Car parking is not provided. Breakfast is tasty, but uniform (the same food for the entire stay). The room was clean.

I had an issue with the cleanness only

That it is in the center of the city

Breakfast (can be with more variety)

Location (perfect to go around walking), rooms (spacious and clean)

I have make the reservation for my mother&brother. They stayed for 3 days at the hotel. The staff was so polite&helpful. You can communicate in English easily. The room was clean (all the towels&bedsheets are changed per day) and our room was looking towards to the city. Also, you can take the bus from the airport and directly reach the hotel. The breakfast was good. You have many options, even if you are vegetarian. The location of the hotel is great. You can reach the oldtown in 2 min by walk. We enjoyed our visit very much and we will make another reservation to come on July. Special thanks to the hotel manager, Alexandru!

Nothing

Very Comfortable Great Location Good Breakfast Room Clean Daily Helpful Staff

It was a bit noisy from the bar/restaurant opposite the hotel entrance, air conditioning wasn't great either (fan rather than cool air).

Everything was incredible - great central location, friendly staff, clean amenities, great breakfast and great value for money.

The rooms were extremely dark and the beds not too comfortable.

Location was great. Restaurants and attractions close by. Breakfast was great and the waitresses very friendly!

A long and bald man who is working in restaurant or bar was not kind to families with child

The breakfast and the location was perfect

Good Location Excellent Breakfast

There was nothing I didn't like and I would definitely stay here again. The only small things I would change would be to put drinking glasses in the room and to have the option of swapping the coffee machine for a small kettle but these small things did not impact my stay.

We visited Bucharest to visit Therme Spa but wanted to stay in the city centre. This hotel is well located, very close to metro, bus and trams. Lots of places of interest within walking distance, including restaurants. The 21 tram takes you to Obor Market and the 100 bus takes you to the airport. En route you will see Herastrau Park, Palace of Parliament and Arch of Triumph. From the airport you can take the 442 to Therme Spa.

None

Central location, good food

Nothing

Great location. Comfortable room

Best location ever! Comfortable! Clean!

The bar near was really noisy and annoying at night time

Location is perfect

Slightly strange situation with the hotel staff thinking I had spilled some kind of liquid in my room. They spoke to me about it and the manager was talking about charges for damage. Nothing had been spilled and there was no damage of any kind in my room. I asked him to take a look, and he conceded that this was the case. It was taken no further, but I feel the staff should have asked to check inside my room first before talking about charges for damage.

The room was quiet and comfortable - it's worth getting a room that faces the atrium as it's quieter than those that face out to the road or the bars and restaurants. The WiFi was good and the TV was very decent. Everything was clean and tidy.

Our room was very noisy as close to a noisy bar

Good location and big rooms

Great location, very clean, wonderful stuff