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Krasnopresnenskaya Naberezhnaya 12, Presnensky, 123610 Moscow, Russia
30 March 2016
눉The staff service at the Garden cafe is rude. Th name of the waitress - Elena was almost fighting with us when ordering and throwing the plates on the table giving attitude, which made the experience very unpleasant.
눇Reception staff was always helpful.
30 March 2016
눉By far it's not a 5* hotel. No more than 3*. People at the reception are very unfriendly. Rooms are very old and dirty. it was constantly smelling with sewage in the rooms (there were other guests complaining as well). When the a/c is on it stinks with cigarettes. Bathrooms are very small and full of mold. There is no bidet, but there is a fabric curtain in the bath. Seriously? A curtain in a 5* hotel? So our bathroom got flooded every time we had shower. There are no slippers, since when in a 5* hotel slippers are upon demand? Minibar was sealed. WHY? Pillows were very hard and all 4 are the same. Room key got blocked every day, shuttle from the airport is too expensive - 3000 rublos ( almost 40 euros) when normal taxi is 750 (10 euros). No soundproof! All the furniture is from the 70s. Would not recommend it to anyone!
눇Nearby expocenter. Good views to a better hotel! Noting else.
29 March 2016
눉replacement of coffee/tea facilities some days not done :(
눇excellent view, very comfortable bed, perfect location if you attend an exhibition (walking distance!) very good restaurants just opposite the hotel (SHINOK = a must!)
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