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Ulitsa Chaplygina 2, Basmanny, 105062 Moscow, Russia
24 May 2016
14 April 2016
눉Staff was not speaking english
눇The room was clean and nice
29 April 2016
눉Unfortunately, there was little else that was good about my experience here. The staff were incredibly frustrating to deal with - some of them couldn't speak even a word of English. When I was getting checked in I had very little clue what was being told to me. Meanwhile, a second employee sat quietly by - I later discovered she spoke almost perfect English but simply chose not to assist. When dealing with her colleagues she always seemed very stressed out and unpleasant. I had big problems getting my required registration with the authorities and it took them DAYS to accomplish this, yet they kept promising me it would arrive at such and such a time, which invariably turned out to be not true. Although there was daily room cleaning service this was more a headache than anything else as there was no "Do not disturb" card and the maxes would come wanting to clean the room while I was still there. When they did clean they would do little more than make the bed. They wouldn't replenish my bottle of drinking water, but they would take half full bottles that I had purchased. The sealed cap of the initial bottle of water in my room had been screwed on very oddly and I was not comfortable drinking it. The room I got felt a bit like a prison cell, as the window was 2 or more metres above my head and there was no way of opening it. As soon as I would get to my room I would have to undress as it was stuffy and too warm. No extras at all such as a kettle or basic bathroom toiletries. I was surprised that they provided towels. Breakfast was included, but preferred to go pay for breakfast anywhere else. The one time I went, they had poor selection, everything was running out, including the coffee. I tried to consume a boiled egg, but it was cold with runny egg yolk and I could not stomach it. This was all around a really rather unpleasant stay and I would not recommend it to other travellers. Based on my answers to some basic questions, booking.
눇Good location in Chistie Prudy neighbourhood about 5 minute walk to the metro station. Very comfortable bed. Nice, large common balcony.
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