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11ya Parkovaya 34A, Izmailovo Vostochnoe, 105077 Moscow, Russia
October 23, 2015
눉My experience at the Parkoff Hotel was fraught with numerous problems. Normally I wouldn’t do this, but since it really detracted from my stay there, I will list them all. 1-There were numerous flies in my room when I arrived. Fortunately, they were slow and I was able to kill them all after about hour or so. 2-The Wifi in the hotel didn’t work when I arrived. No one bothered to inform me of this when I arrived until I asked about it and this ended up causing me to lose a lot of precious battery power on my tablet (I don’t have portable charger for it yet). It took over a day to fix this outage. 3-Despite claims on booking.com that the receptionists speak English, most of them don’t. The ones that can speak English can do so only on an extremely limited basis. 4-There were serious problems with the TV cable hookup in my room that took days and multiple interventions to finally fix. This resulted in my being without TV for about 2 days out of my 7 day stay. 5-Despite claiming the room was soundproof, it was anything but. I could hear doors slamming in the hallway late into the evening and early in the morning. Never mind that whenever anyone took a shower near my room, it sounded as if there was a waterfall in my bathroom. 6-The receptionists at the Parkoff repeatedly failed to give me wake-up calls at 7am despite my repeated requests that they do so. In one instance I was even woken an hour later than requested (which seemed intentional given that my breakfast at 7:30am was also delayed and the receptionist and kitchen coordinate the deliveries of breakfasts to the rooms). It seemed rather clear that no one initially bothered to communicate my requests to the other receptionists so I was forced to remind them constantly about it. This adversely affected my ability to sleep with any measure of confidence that I wouldn’t sleep in late and miss out on all the museums I wanted to visit during the limited time I had in Moscow.
눇The hotel was modern and my room was kept clean (even when I didn't request it).
October 12, 2015
눉No lift. A little far from metro station. 20 minutes more or less
눇Room very comfortable, clean and a lot of silence.
August 6, 2015
눇Nice hotel. Friendly people near metro quite area. I would recommend this hotel to anyone.
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