Al Madinah Al Munawwarah 42311 - 2451, Unit No 7079, 7077 Abu Dujanah Al Ansari- Badaah Dist , 55555 Medina, Saudi Arabia
#169 of 225 hotels in Medina
Guests' ChoiceBased on 2774 hotel reviews
6.2Cleanliness
6.4
Comfort
6.5
Location
8.2
Facilities
6.3
Staff
7.2
Value for money
6.3
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Chunyu
CanadaCharge price much higher then booked price, reception attitude! AC too noise!
Service stuff very help for,location
Stayed in April 2024
Reviewed: April 17, 2024
Mr
BangladeshThe attitude of the cleaning staff ! Every time we made any room cleaning requests, from their disturbed face remarks we felt like we were staying in the hotel for free.
A very short distance to Masjid al Nabawi. From the hotel, with an easy 5 mins walk anyone can reach the masjid.
Stayed in April 2024
Reviewed: April 16, 2024
Makhdoom
United Arab EmiratesCleaning
Location
Stayed in April 2024
Reviewed: April 15, 2024
Malik
United Kingdomthe staff at the reception are generally very rude. they don't provide any amenities, unless you ask a number of times. the room was very cramp and the beds are very small. The hotel rooms are also very dated. The lifts stopped working on one of the days, so we had to climb 12 flights of stairs
The location of this property the cleaners are very nice, but restricted to what they can do. its relatively cheap quite clean
Stayed in April 2024
Reviewed: April 15, 2024
Mr
BangladeshThe Housekeeping guys on the floor i stayed in, don’t look friendly.
Short walking distance from Masjid al Nabawi.
Stayed in April 2024
Reviewed: April 15, 2024
Mohammad
Saudi ArabiaThe security staff was rude. Even with parking pass, parking was only allowed to “selected visitors” by security. Clear discrimination by security staff. No action was taken even after complain to staff at hotel reception.
It’s near to masjid. Rooms were ready on arrival and we were immediately checked in although we arrived at 4:00 pm and the hotel was very busy due to last 10 days of Ramadan
Stayed in April 2024
Reviewed: April 15, 2024
Sattar
Saudi ArabiaBathroom size was issue but found properly clean.
Location is good. Staff also good. Breakfast good quality. Restaurant services was satisfactory. Overall experience was good.
Stayed in April 2024
Reviewed: April 14, 2024
Ali
QatarShower is poorly designer and the furniture is old and dated
Location
Stayed in April 2024
Reviewed: April 14, 2024
Abdul
Saudi ArabiaAll the sockets on the wall with wooden cladding are loose, same issues faced in my previous visits also. Drain in the shower constantly is block
Service and location
Stayed in April 2024
Reviewed: April 13, 2024
Elshennawy
Saudi Arabiaroom was too small and bed was really bad, moving and too noisy, parking roo tight but nice to have parking, but there is no any flexibility with guest for parking and i spent almost 4 hours to use the parking because i have to check in first and for check in reception ask also too wait and there is no any parking close and i keep round and round almost 4 hrs
Location was good as expected
Stayed in April 2024
Reviewed: April 12, 2024
Rafique
United Arab EmiratesReceptionist takes 30 minutes to check and confirm booking.com bookings. Check in time 4 pm. Rooms are ready by 5.30 Electric kettle plug can not even reach its designates socket. Electronic safe nonfunctional
Location
Stayed in April 2024
Reviewed: April 12, 2024
Abuizm
CanadaGreat
Stayed in April 2024
Reviewed: April 12, 2024
Mohd
MalaysiaCommunication is very2 poor No feedback on message and phone call Phone number is not in service
The management upgrade me to another hotel nearby a few hours before check in. Despite 3 star hotel, they provided 5 star hotel
Stayed in April 2024
Reviewed: April 12, 2024
Zafar
Saudi ArabiaExpensive to value
Close to haram
Stayed in April 2024
Reviewed: April 11, 2024
Faizan
Saudi ArabiaThere check-in policy, and they are poor in communication.
It is very near from Masjid ne Nabwi say around 200 mtrs. The nearest gate of Haram is no 326.
Stayed in April 2024
Reviewed: April 11, 2024
Muhammad
Saudi ArabiaThe receptionist was not helpful at all when i checked in. Car Parking was full and they were not able to guide you where to park. They will only issue one card key. Rooms are small. They will send one guy knocking at every door for checkout at 11:00 a.m. in the morning.
Proximity to Haram
Stayed in April 2024
Reviewed: April 9, 2024
Murat
TurkeyThe beds are small and not comfortable
Very close to Masjid-i Nebevi, in 2 min distance to the Haram gate 326.
Stayed in April 2024
Reviewed: April 9, 2024
Khurram
Saudi ArabiaThe rooms and beds were extremely small, the internet connection was very bad.
The location was good and the rooms were not dirty.
Stayed in April 2024
Reviewed: April 9, 2024
Azam
PakistanOnce you enter the door of your rental room
Black coffee Sasha prints on the cover was eye catching
Stayed in April 2024
Reviewed: April 9, 2024
Mohammed
Saudi ArabiaOk
Stayed in April 2024
Reviewed: April 7, 2024
Abdullah
PolandCleaning stuff Small rooms Air-conditioning was not good No noise cancel windows
Location
Stayed in April 2024
Reviewed: April 7, 2024
Mohammed
Saudi ArabiaRoom was a bit congested for 4 people - I have stayed in bigger rooms in Madina for similar price. Lifts are a bit slow but this is usual problem in the Haram Arwa and not specific to this hotel.
Close to the Haram Gate 326 Room and Hotel was Clean It has limited parking but was available when we went
Stayed in April 2024
Reviewed: April 4, 2024
Aquil
IndiaRoom size, room space, lift crowd, and bad Parking space. In a 400 room hotel only a few parking in the basement
Distance from Haram
Stayed in April 2024
Reviewed: April 3, 2024
Jith
Saudi ArabiaI think the bedsheets and towels are not always washed , may be Iam wrong but I felt like that so I used my own towels and bedsheets The force of water through pipes are not good
Breakfast was good.
Stayed in April 2024
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