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Abraj Al Bait , Ajyad Street, 21955 Mecca, Saudi Arabia
January 23, 2016
눉we were travelling with older people and we asked for early checkin and we planned it well and We called and confirmed that with the hotel and the front disk myself by phone before arrival . when family arrived they were simply kicked out in a very disrespectful manner by front disk staff. arrogant and very unprofessional. even when we came later for our reservation we were almost denied our previous payment. very horrible experience
눇Excellent facility with horrible staff who have no communication skills and very disrespectful ! be careful !
January 22, 2016
눉Carpet in the room
눇Location Service Breakfast Buffet
January 21, 2016
눉- Staff communication skills - We had a booking for 5 persons, and we been provided with 4 towels only. We asked for additional one during the check out day and we been requested with the hotel staff to purchase one from market as we are not entitled for towels during the checkout day
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