Central Area, 99999 Medina, Saudi Arabia
#118 of 234 hotels in Medina
Guests' ChoiceBased on 7488 hotel reviews
7.1Cleanliness
7.5
Comfort
7.6
Location
8.9
Facilities
7.2
Staff
7.8
Value for money
6.5
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Safa
United Arab EmiratesOur overall experience was great!
All the staff we encountered were amazing!
Stayed in April 2024
Reviewed: April 22, 2024
Zunaid
ZimbabweI felt like your beds have now done its time, two of our beds, the springs were almost poking out of the bed, so you will have to look into your bedding soon.
I liked everything about the hotel, location, staff, service was all commendable.
Stayed in April 2024
Reviewed: April 22, 2024
Mudassir
BangladeshEgg station
Breakfast > Buffet Breakfast menu , overall spread of items needs Improvement
Stayed in April 2024
Reviewed: April 21, 2024
Marwa
United Arab EmiratesLocation and staff
Stayed in April 2024
Reviewed: April 21, 2024
Samia
Saudi ArabiaThe room had flying insects
Great location
Stayed in April 2024
Reviewed: April 20, 2024
Mohannud
Saudi Arabiabathroom small , diificult to do Wodoo
His closeness to Haram , restaurant service , the full Haram view
Stayed in April 2024
Reviewed: April 20, 2024
Zahanara
United KingdomLocation and comfort
Stayed in April 2024
Reviewed: April 18, 2024
Mohammad
BangladeshWomen praying area is very close.
Stayed in April 2024
Reviewed: April 16, 2024
Hesham
EgyptStaff
Location
Stayed in March 2024
Reviewed: April 16, 2024
Muhammad
PakistanLifts to busy stop every floor should assign floors to each lift it will be solve the problem.
Location is the best
Stayed in April 2024
Reviewed: April 15, 2024
Saleh
Kuwaitroom needs new sheets , bed and cleaning wasn't good
very good location , very good staff room
Stayed in March 2024
Reviewed: April 15, 2024
Ali
MaldivesVery rude staff and I feel fooled with my booking. Hotel was sending me the messages to do the payment very well in advance even before the due dates by claiming that my credit card don’t work which when check with my bank there was no issue. I have send to booking.com and got reply no worries that hotel will owner the booking and can pay to the hotel at the check inn. On my arrival to the hotel receptionist very unfriendly informed that the booking is cancelled and there is no room available. I tried to book on the spot I was able to book the room from the same hotel but almost 3 times higher than my initial booking.
Location
Stayed in February 2024
Reviewed: April 14, 2024
Waheed
United KingdomThe reception staff was not helpful and not bothered abt r questions .The r not good at returning the due cash back
We like everything
Stayed in April 2024
Reviewed: April 14, 2024
Esam
BahrainRoom condition, it’s old and over used.. need renovation
Location
Stayed in March 2024
Reviewed: April 14, 2024
Murad
BahrainVery old furniture. Value for money is not good. Breakfast is not good. Sound isolation is bad, and the noise from the corridor disturbs us, especially at night.
Close to Haram
Stayed in April 2024
Reviewed: April 13, 2024
Murad
Saudi ArabiaLate and slow process of check in . I waited for 45 minutes to get my room keys despite my late arrival to hotel about 4:35 PM. Door toilet lock has malfunction upon my first use of toilet and I stuck inside .
Location and the haram view room.
Stayed in April 2024
Reviewed: April 10, 2024
Muhammad
United KingdomHotel receiption staff isn’t experienced, customer service isn’t good specially when you dial 0 to speak to someone in hotel from room between 11pm-5am it will be hardly answered by anyone and lifts during busy times are pack.
Best location
Stayed in April 2024
Reviewed: April 9, 2024
Monwara
United KingdomThe beds are very hard and I felt they were uncomfortable. The hotel wouldn't be classed as five star in my opinion. The decor is possibly from the late 90s. During Ramadan, one quad room cost over 2.4k for 6 nights. So, it's not the most cost effective.
The hotel's proximity to Masjid un-Nabawi is excellent. We were only about 1 minute walk from gate 328 which is also close to shops and food places. There are 6 lifts which help with crowds after the prayers.
Stayed in April 2024
Reviewed: April 9, 2024
Said
United KingdomBreakfast A1 All good
Stayed in March 2024
Reviewed: April 8, 2024
Alaa
Saudi Arabiabadly renovated. Cleanliness is below average. Not 5 stars hotel for sure . It’s not improving over the years.
Great location
Stayed in April 2024
Reviewed: April 7, 2024
Mohammed
Saudi ArabiaThe furniture needs to be renewed
The hotel staff were friendly.
Stayed in April 2024
Reviewed: April 6, 2024
Yahya
United KingdomFridge looks a bit old and dated.
How close it was to the Masjid.
Stayed in April 2024
Reviewed: April 6, 2024
Muhammed
QatarNo Complementary car Parking facility - they charge heavily.
Excellent Location
Stayed in March 2024
Reviewed: April 5, 2024
Syed
United States of AmericaCleanliness old bathrooms and price too high
Location
Stayed in March 2024
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