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  5. Reviews of InterContinental Jeddah, an IHG Hotel

Reviews of InterContinental Jeddah, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corniche Al Hamra, Al Hamra, 21000 Jeddah, Saudi Arabia

#305 of 556 hotels in Jeddah

Guests' Choice

Review Score

Based on 792 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.0

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    8.0
    • Business trip
    • Solo traveler
    • Classic Room
    • Stayed 1 night

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: March 24, 2024

    7.0
    No respect for non-smoking requests
    • Business trip
    • Family with young children
    • Classic Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There is no respect for non-smoking requests at all. I had to change the room as I was supposed to have a non-smoking room from the beginning but it wasn't the case. Even after changing to another room, there was still smoking happening. I spoke with the manager about that, and he didn't respect the need for a non-smoking room, he said we have important customers who are smokers and because the smoking floor is full, we had to put some of them in a non-smoking floor!

    Stayed in March 2024

  • Reviewed: February 29, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Classic Room
    • Stayed 3 nights

    Unfortunately the rooms weren't soundproofed at all, you could hear the next room and whoever passes through the hallways. Cleanliness wasn't the best. Plus I requested a car to pick me up and they just held a paper with the name of the hotel and not my name, took some time to call the hotel and find the driver. Overall, i wouldn't say it's the best but it'll do.

    I liked the location. Super friendly staff. Fast service. Spacious room.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Classic King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are old and it needs to renovation

    The staff

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Very good
    • Business trip
    • Solo traveler
    • Classic King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated

    The location

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Classic King Room with City View
    • Stayed 6 nights

    Breakfast was buffet only unless you ordered room service

    Breakfast was buffet only unless you ordered room service

    Stayed in January 2024

  • Reviewed: February 3, 2024

    8.0
    Great value and service
    • Business trip
    • Group
    • Classic King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Property is old and though the team is making every effort to keep the service high, the rooms, the building and the furniture are old

    Cleanliness, bed comfort, breakfast, service

    Stayed in January 2024

  • Reviewed: January 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    I like position and acceptable price.

    Stayed in December 2023

  • Reviewed: January 21, 2024

    9.0
    awesome.please dont think twice.loved it
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Lounge Access
    • Stayed 1 night

    nothing

    amazing arab hospitality.superb club room meals

    Stayed in January 2024

  • Reviewed: January 16, 2024

    7.0
    Great service, but property is a bit worn down.
    • Leisure trip
    • Solo traveler
    • Classic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel is worn down and showing age. Patches and evidence of multiple repairs on furniture, tub and doorway.

    Nice location on Corniche and staff from Reception to Dining to Housekeeping all very keen to make the guest happy.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    7.0
    Impressive design and luxurious lobby.
    • Leisure trip
    • Family with young children
    • Classic King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Gym and spa area were not up to the standard…

    The building and interior design is stunning!

    Stayed in January 2024

  • Reviewed: December 30, 2023

    9.0
    Very good, because of the friendliness of the staff
    • Leisure trip
    • Group
    • Classic Twin Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were all very friendly & helpful, especially Aslam (Bell Captain), who went out of his way to help us organise a tour of the city & a boat tour. Aslam is an exceptional ambassador for the hotel. He made us feel very welcome & he takes really good care of the guests. The breakfast was excellent too - lots of choices. Bedrooms were a very good size. The lounge on the 3rd floor was very good. Lovely selection of light refreshments & snacks.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    A top hotel. Better for business than leisure.
    • Leisure trip
    • Solo traveler
    • Classic Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Top quality property in Jeddah. Club privileges nice. Squash court nice.

    Stayed in November 2023

  • Reviewed: December 26, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Classic Room
    • Stayed 3 nights

    Smell of cigarette smoke on non-smoking floors

    Great selection Excellent food

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    First room offered was very noisy. Coffee machine did not work.

    Breakfast very good

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Club Intercontinental with Lounge Access
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no Aljazeera English channel on the list of your TV channels.

    I liked the environment and the food

    Stayed in November 2023

  • Reviewed: December 4, 2023

    9.0
    Perfect stay with a kid, exceptional staff and great facilities! Recommend purchasing lounge access.
    • Leisure trip
    • Family with young children
    • Classic King Room with Balcony and Sea View
    • Stayed 3 nights

    Breakfast was exceptional. The whole place has real character -- and the staff is just amazingly good and nice. The facilities are excellent, especially the gym is world class. The restaurant Spears -- thoug unfortunately not too popular -- was really great, as well.

    Stayed in November 2023

  • Reviewed: December 2, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Classic Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and cosy room

    Stayed in November 2023

  • Reviewed: November 29, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Classic King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Old furniture

    Position

    Stayed in October 2023

  • Reviewed: November 27, 2023

    8.0
    nice, good for business stay
    • Business trip
    • Couple
    • Classic King Room with City View
    • Stayed 1 night

    Rooms need renovation

    Space facilities and reception & check out

    Stayed in November 2023

  • Reviewed: November 25, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Classic Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rather small room compared to competition. Vety high prices except of offers times.

    Very good facilities, good restaurant and breakfast. All personnel speaks very good English which you cannot find easily in Jeddah.

    Stayed in October 2023

  • Reviewed: November 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Classic King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was amazing, great facilities and services, breakfast and dinner were fantastic.

    Stayed in September 2023

  • Reviewed: November 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room size, technology level at the room

    Location

    Stayed in November 2023

  • Reviewed: October 27, 2023

    8.0
    A good place for a family weekend escape
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    The outdoor swimming pool is stunning with the lifeguards always onsite to watch the kids. We ordered a cappuccino and ice latte on the poolside. The cappuccino seems like the 3 in 1 instant coffee taste. I appreciate a good taste of coffee and I feel a bit frustrated about it.

    We took a half-board package. The dinner is amazing, has lots of choices and is very delicious (credit to the Chef on duty). the breakfast is good, a usual breakfast you can find at any other Hotel. I recommend you try their dinner, you will not disappointed.

    Stayed in September 2023

Showing 1 - 25

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