Umm Salmah Bent Abi Umiah Street , Central Area, 00966 Medina, Saudi Arabia
#127 of 234 hotels in Medina
Guests' ChoiceBased on 3172 hotel reviews
7.0Cleanliness
7.2
Comfort
7.2
Location
8.6
Facilities
7.0
Staff
7.9
Value for money
6.9
Free WiFi
6.4
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End of dialog contentReviewed: April 25, 2024
Bah
United States of AmericaSome appliances were a bit rusted, other than that it was all good. At times, there were false fire alarms due to some people smoking in their rooms. It was the only annoying thing.
The staff at Deyar Al Eiman were very professional and nice. When we arrived the receptionist informed us that our room was upgraded to their other location hotel which was 2mn walk from the Haram. Food was very good , nutritious and of variety ( it was buffet for suhoor and Iftar. The hotel was clean.
Stayed in March 2024
Reviewed: April 24, 2024
Aamer
United KingdomVery poor communication, no one answer the phone number listed, no response to any emails from me or even to emails from booking.com!
Good location, value for money, decent breakfast, nice and clean rooms.
Stayed in April 2024
Reviewed: April 23, 2024
Samiul
United KingdomLocation very close to Harem Shareef
Stayed in March 2024
Reviewed: April 23, 2024
Alia
United KingdomEverything was good,staff was helpful, cleanliness, close to Haram, value of money
Stayed in March 2024
Reviewed: April 23, 2024
Hoda
United KingdomI have no complaints about the hotel.
Stayed in March 2024
Reviewed: April 23, 2024
Ashhar
United Arab EmiratesLifts and over crowded
Location
Stayed in April 2024
Reviewed: April 22, 2024
Nadim
KuwaitNo restaurants close by and small bathroom
Location
Stayed in April 2024
Reviewed: April 22, 2024
Yusuf
United KingdomThe rooms were not a 4 Star hotel room. It was more like a 3 Star room. Really can use an update.
Staff were really friendly and always there to help mu family with anything we needed. One of the floor staff also knocked on our door twice a day to make sure we are ok or if we need anything which was really nice of him.
Stayed in April 2024
Reviewed: April 21, 2024
Nibras
KuwaitLil under rated than their actual quality & standard. Near to haram, only 4/5 mins walk, good for family. Cleanliness is of good standard. Staffs are qualified and professional, always ready to give the required support. In my floor a staff named Jewel was really keen to ensure our comfy.Overall a pleasant stay near haram.
Stayed in April 2024
Reviewed: April 20, 2024
Adil
Saudi ArabiaNothing to not like.
The haram was at walking distance from the hotel. This hotel is friendly to different abled groups, however for some elderly people a wheelchair may be required to visit haram. This hotel had 6 lifts and we did not face long time waiting for it. This hotel also offers two levels of underground parking. If it is full, haram’s paid parking (under the mosque) is also nearby. The rooms were fairly neat and clean. They also have a restaurant and a coffee shop, moreover you will also find small cafeterias and shops very near to grab a sandwich or some milk. I would definitely visit again.
Stayed in April 2024
Reviewed: April 19, 2024
Yahya
United KingdomOccasionally, You have to ask staff to come and clean your room.
Extremely close to Masjid Nabwi SAW and super reasonable pricing. Worked out £250pp for a 7 night stay on a quad in the last ten nights of Ramadhan.
Stayed in April 2024
Reviewed: April 18, 2024
خالد
Saudi ArabiaLobby smell was not good, due to Asian foods, and the parking area is so confined and no enough space for proper parking.
NA
Stayed in April 2024
Reviewed: April 18, 2024
Kaust
Saudi ArabiaN/A
Location is perfect.
Stayed in March 2024
Reviewed: April 18, 2024
Sayed
United KingdomRoom had loud AC sound coming from external fan
Location Service by cleaning staff. Muhammed jewal rana on 6th floor cleaning staff provided very good service. Always helpful and very good service provided
Stayed in April 2024
Reviewed: April 18, 2024
Aldin
Bosnia and HerzegovinaNear the Prophet's Mosque. The breakfast is amazing.
Stayed in April 2024
Reviewed: April 17, 2024
Khan
United KingdomThe hotel was very very over priced.
Stayed in April 2024
Reviewed: April 17, 2024
Abdul
QatarRoom is facing the highway. Can hear the loud noise from vehicles especially at night.
Stayed in February 2024
Reviewed: April 16, 2024
Ali
South AfricaSize of bathroom - Small
Value for money Distance to Haram Comfortable
Stayed in March 2024
Reviewed: April 15, 2024
Ahmad
PakistanThe location is excellent. 3-4 mins walk to Haram
Stayed in April 2024
Reviewed: April 15, 2024
Mostafa
Saudi ArabiaFacilities not as described it is mentioned private parking available however when asked for a park they said we do not have and guided me to public parking area (open area) outside however could see reception staff are offering parking for others seems it is only available for specific people
Location Clean Staff
Stayed in April 2024
Reviewed: April 15, 2024
Mohammad
Saudi ArabiaParking is an issue. While we got the free parking pass, the security guards at parking told us that Tahoe/ Yukon is too big for parking and therefore we weren’t allowed inside the parking.
Clean and near to gate 327. Staff courteous and rooms were clean and quite good sized.
Stayed in April 2024
Reviewed: April 14, 2024
O
South AfricaBATHROOM ROOF HAD A LEAK AND BATHROOM SMELT OF URINE
Stayed in April 2024
Reviewed: April 12, 2024
Mohammad
Saudi ArabiaLess staff at reception
Location good Clean and working lifts Alhumdullilah
Stayed in April 2024
Reviewed: April 11, 2024
Mohammedyakub
Saudi ArabiaReception staff
Location
Stayed in April 2024
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