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King Abdulah Road, Al Naseem District, 21433 Jeddah, Saudi Arabia
4 May 2016
눉Luggage storage was very welcomed, but would have been nice to be given access to a room to get changed later in the day, as opposed to having to use the swimming pool changing facilities.
눇Booked a two bedroom suite - amazingly spacious and very clean. Staff were friendly and excellent (especially as we had a rude taxi driver). Breakfast was a very high standard (5*). Location is opposite Salman Mall which is pricey, and a little out of the way, however it was very quiet aside from the hour or so of construction work during early part of the night. The hotel does not look all that from outside, but inside it is very well decorated and clean. The bathrooms were clean, no sign of wear & tear, but I believe it's a fairly newly refurbished hotel so that may be why.
29 April 2016
눇Friendly staff, good food, clean and brand new property
27 April 2016
눉This hotel made two major mistakes with my bill! First I found out during our checkout, they charged us for a ride we didn't take and charged us for another ride that we cancelled because the driver was over one hour late and we had to take a taxi, the total of The extra mistakingly charged amount was 450 SR.it took us over half an hour to take back our money and we were late for our plane because of their mistake and laziness.The second mistake I found out while revising my credit card statement; they charged 670sr two days before I arrived, and I thought this amount was just frozen to secure my booking.At checkout, I was charged the whole booking amount then when I came back to my country I found out that the 670sr were actually deducted from my credit one day before checkout, which makes that a duplication of 670sr!!!! Very poor management & accountant office!! I hope I'll b able to refund this duplication via booking.com
눇Breakfast, cleanliness, comfort
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