King Abdul Aziz Endowment, Abraj Al Bait, Near King Abdul Aziz Gate, 21955 Makkah, Saudi Arabia
#18 of 352 hotels in Makkah
Guests' ChoiceBased on 1439 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
9.1
Value for money
7.6
Free WiFi
8.6
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End of dialog contentReviewed: 20 April 2024
Muhammad
United KingdomLift from hotel to the 1st floor
Location and comfort
Stayed in February 2024
Reviewed: 3 April 2024
Abdulrahman
FranceCheck-in should be before 3 pm
Everything
Stayed in March 2024
Reviewed: 31 March 2024
Khalid
United Arab EmiratesThe furniture is old.
The hotel location is fantastic, the staff are amazing, highly recommended.
Stayed in March 2024
Reviewed: 24 March 2024
Zuhier
Saudi ArabiaHas everything We needed
The location and the staff
Stayed in March 2024
Reviewed: 23 March 2024
Aisha
QatarWe booked a room and paid extra for the view but in the check in we were informed that we got upgraded, UNFORTUNATELY their kind of upgrade was offering us a room which is (accessible room) and it wasn’t good
Good overall
Stayed in March 2024
Reviewed: 16 March 2024
Sultan
United Arab EmiratesNothing
It is very clean and provides fresh and very good foods and drinks The staff are very helpful and supportive
Stayed in March 2024
Reviewed: 15 March 2024
Fatima
United Arab EmiratesThe only thing that I did not like is the late check in policy. However, Aya in the hotel reception went the extra mile to help us check in once the room was ready right after finishing our Omrah rituals.
Closeness to the Haram New and clean furniture. Hospitality and going the extra mile
Stayed in March 2024
Reviewed: 12 March 2024
Aldawas
Saudi ArabiaDidnt have full view to Haram. Their manager advised to consider better responses rather than giving unrealistic reasons even when i asked for paid upgrades!! Old managers were doing much better.
Close to haram and other facilities such as restaurants and malls.
Stayed in February 2024
Reviewed: 6 March 2024
Fathimath
MaldivesNil
Fabulous
Stayed in February 2024
Reviewed: 2 March 2024
Khalil
United Arab EmiratesNothing
Location, luxury and friendly staff
Stayed in March 2024
Reviewed: 25 February 2024
Molajutt
United Arab EmiratesIt's a bit too pricey
Great facility overall
Stayed in February 2024
Reviewed: 25 February 2024
Mahmoud
KuwaitLocation
Stayed in February 2024
Reviewed: 17 February 2024
Hamad
United Arab EmiratesLocation is excellent with direct access to haram. Thanks to Rana and all the reception staff.
Stayed in February 2024
Reviewed: 13 February 2024
Ibrahim
United StatesNothing .
It’s home .
Stayed in January 2024
Reviewed: 11 February 2024
May
KuwaitThe staff were super professional, friendly and very helpful. The food is very good. The bathroom facilities. Lovely complimentary coffee and Zamzam water in the room. We faced some issues but gladly it was solved and we were given and extra free day. Thank you very much for the wonderful stay hopefully next time would be perfect.
Stayed in February 2024
Reviewed: 11 February 2024
Mohammed
Saudi ArabiaNothing
Location and staff
Stayed in January 2024
Reviewed: 9 February 2024
Tahir
Saudi ArabiaThe lifts outside the hotel to get out and into the shopping mall.
Excellent service and facilities
Stayed in February 2024
Reviewed: 9 February 2024
Mohamed
EgyptAC was very high the room was extremely cold even , when we turned off the room AC the central one still extremely cold the room was at 17 deg
One of the best location in the holy city of Makkah , hospitable crew
Stayed in February 2024
Reviewed: 28 January 2024
Baker
AustraliaNothing
Very nice atmosphere
Stayed in January 2024
Reviewed: 27 January 2024
Khaled
KuwaitNothing
Every thing
Stayed in January 2024
Reviewed: 22 January 2024
Ola
Kuwait-Windows of the suite were very dirty. I wish to clean them regularly -Dinner was overpriced - Slow service at the reception but I think it was because I made an upgrade to my room
-Very close to the Haram - The royal suite is excellent for families. Very spacious. - Daily complementary fruits, arabic coffee and zamzam water - Breakfast is excellent. - Shops and restaurants in the same tower - Very helpful staff and cheerful people
Stayed in January 2024
Reviewed: 21 January 2024
Ahmed
EgyptEverything was more than perfect - nothing to note on here.
I would like to sincerely thank Mr. Mohamed (Deputy Manager) and his graceful team for handling my family and I respectfully and coordinating my booking even with a small complication. Mr. Mohamed, on a personal note, I sincerely thank you for your understanding and cooperation and swiftly handling the issue at hand. Much appreciated and I have prayed for you infront of Kaaba. Once again, Thank you sincerely.
Stayed in January 2024
Reviewed: 17 January 2024
Monzur
United StatesElevator
Stayed in January 2024
Reviewed: 11 January 2024
Azizkhon
UzbekistanDinner is very expensive
Near to Haram, servis is very goos
Stayed in January 2024
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