Östra Järnvägsgatan 33, Norrmalm, 101 26 Stockholm, Sweden
#94 of 190 hotels in Stockholm
Guests' ChoiceBased on 1340 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.4
Staff
8.9
Value for money
7.9
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 April 2024
Chayashinee
Sweden-
Breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Darryl
SwedenYour breakfast is still boring. You check all the boxes, which means you have everything, but it's boring. Why not have an egg stand where someone makes eggs anyway you want? So many good examples of that around at other hotels.
Location. It was close to everything I did, and close to the train station.
Stayed in April 2024
Reviewed: 14 April 2024
Kristin
SwedenThe room felt like someone had turned the cleaning cupboard into an extra room, squashed in between the elevator and the corridors with the proper rooms. Terrible view, couldn’t have the blinds open as it felt like you’re on a screen for others to watch. Not at all a nice room for a weekend get away. Very cold.
Great location, staff and vibe
Stayed in April 2024
Reviewed: 10 April 2024
Diana
SlovakiaThe bathroom was a bit outdated, but had both shower and tub, so overall ok. The breakfast tends to be a bit crowded.
Really good breakfast in a nice hotel. The staff is helpful and professional, the check-in process smooth and the room is stylish and I really liked the Rituals toiletries.
Stayed in January 2024
Reviewed: 6 April 2024
Robert
IrelandCrowed reception after breakfast
Staff were excellent. Room a little tired.
Stayed in April 2024
Reviewed: 5 April 2024
Ulrika
SwedenThe bathroom lamp was a bit epileptic.
Brilliant to be able to get a decent vegan breakfast, however, it would have been nice if the scrambled tofu had any flavour. If I had made it I would have put some black salt in it...
Stayed in April 2024
Reviewed: 4 April 2024
Eva
United KingdomQuite expensive…
Clean and modern, lovely staff, excellent breakfast.
Stayed in March 2024
Reviewed: 1 April 2024
Paul
United KingdomGreat location. 5 min walk from Stockholm Central
Stayed in March 2024
Reviewed: 1 April 2024
Marcus
SwedenNot so much place to store your cloths in the smaller(cheaper) rooms. There was a bit of smell in the room. The service at the spa have some weird rules... You can order drinks from the pool, but only with your phone scanning a QR code that sends you to a half broken webpage written in foreign language (not swedish, not english) we didn't manage to order from the webpage and the staff that comes with the drinks refused to take the order at the pool. Need to pay upfront directly at the bar that is located far away from the pool. We were also not allowed to set the bill on the hotel room.
Good Gym, breakfast, location, spa on top of the building, great beds.
Stayed in March 2024
Reviewed: 30 March 2024
Lucian
RomaniaN/a
Central location, very close by attractions
Stayed in March 2024
Reviewed: 26 March 2024
Magicmcgill
United KingdomThe spa is little lack luster.
Breakfast was very good.
Stayed in March 2024
Reviewed: 25 March 2024
Yasmine
United KingdomBrilliant location, great bar excellent food. Staff super helpful and friendly
Stayed in March 2024
Reviewed: 21 March 2024
Hans-peter
SwitzerlandThe heating in the room was hard to maintain! A shower without a curtain or shower box is always made even with a high degree of mindfulness, which makes the bath wet.
I liked the location and the overall facility. The rooms were well-equipped and comfortable. The staff was friendly and always open to help.
Stayed in March 2024
Reviewed: 15 March 2024
Jari
FinlandNot much to complain. At morging rush you might have to wait for the elevators, even though there are several of them.
Fantastic breakfast. Fast check-in, friendly staff. Location just a few minutes walk from Arlanda Express.
Stayed in February 2024
Reviewed: 11 March 2024
Gatis
LatviaKeep going with good service!
Centrally located, clean rooms and good breakfast. The staff were very friendly.
Stayed in March 2024
Reviewed: 10 March 2024
Jade
United KingdomAll good. We didnt use the pool on roof as a bit expensive for a family of four...
This is a lovely hotel - staff were super friendly with the kids the room was comfortable and big enough for all of us and the breakfast choices were amazing. The location is super close to the train station nip in through the air train link as google maps tried to send us the long way aroudn and that is much quicker! Also stored our luggage and great place to chill .
Stayed in December 2023
Reviewed: 7 March 2024
Jurate
NetherlandsRoom was way too hot and it was impossible to adjust temperature myself. Tea cups have not been replaced, pillows are very small and flat, also more pillows would be appreciated. Generally bedding was not very comfortable. Very low quality old hairdryer, would never use something like that on my hair that just burns and not dries the hair. No personal care items provided (like a shower cap, cotton buds and discs, etc)
Breakfast, location and the staff very good. Nice lounge with unlimited coffee, however tea option would be appreciated
Stayed in February 2024
Reviewed: 5 March 2024
Loek
NetherlandsSome rooms could have an update
Location, breakfast, hospitality
Stayed in February 2024
Reviewed: 5 March 2024
Kok
MalaysiaBreakfast is superb! Location close to the train station, Arlanda Express, Subway, Airport bus
Stayed in February 2024
Reviewed: 28 February 2024
Alexis
GreeceThe breakfast area
Stayed in February 2024
Reviewed: 27 February 2024
Peter
AustraliaNothing
Convenient location to railwsy station, friendly staff, very good breakfast, rooms clesn, quiet and spacious, 3rd time staying there, my hotel of choice when in stockholmn
Stayed in February 2024
Reviewed: 25 February 2024
Dan
FinlandLocation a bit off compared to most similar hotels, somewhat longer walk to main shopping district and most major attractions. Location compensated by slightly lower prices than the competitors. Breakfast as such good but very crowded on a Friday. Better the second day Saturday when opening hours were extended until 1100 hrs.
A big chain hotel with everything you could expect. Bar, restaurant, fitness room, pool, spa, big conference centre etc. Indoor parking below ground level (not belonging to the hotel but available). Modern and clean rooms. Easy walking distance to main railway station, metro central and Arlanda Express.
Stayed in February 2024
Reviewed: 23 February 2024
Karen
United KingdomFabulous stay here for our wkd in Stockholm. Had a family room for two adults and two children. Room was in the pointy bit of the building lol and was triangle shape, but was a really good size for the four of us. Breakfast was amazing, never had so much choice. Busy at the wkd but always able to find a seat and plenty of food, no queues. They open an extra area at the wkd as well. Location was 10/10. Literally two mins to the station and 20 mins on the Arlanda Express back to the airport. Would love to come back.
Stayed in February 2024
Reviewed: 22 February 2024
Stewart
United KingdomNothing
Was only 1 night for business but would stay again. Good gym and food was good
Stayed in February 2024
Zermatt, Switzerland
Mariapfarr, Austria
Chamonix-Mont-Blanc, France
Camdenton, USA
Bragança Paulista, Brazil
Lobios, Spain
Marrakech, Morocco
Porto Alegre, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content