Reviews of Crowne Plaza Changi Airport, an IHG Hotel 5 stars
75 Airport Boulevard (Terminal 3), Changi, 819664 Singapore, Singapore
#45 of 476 hotels in Singapore
Guests' ChoiceReview score
Based on 3344 hotel reviews
8.7Score breakdown
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Cleanliness
9.2
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Comfort
9.3
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Location
9.4
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Facilities
8.9
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Staff
9.1
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Value for money
7.6
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Free WiFi
9.2
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Reviewed: 18 April 2024
Meenaz
United Arab Emirates1 review9.0“Great location connecting to airport- easily walk. Clean and comfortable accommodation”- • Leisure trip
- • Couple
- • 1 King Bed Standard Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Convenient location- can easily walk to from airport - clean - efficient
Stayed in April 2024
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Reviewed: 18 April 2024
Cynthia
United States4 reviews10Exceptional- • Leisure trip
- • Couple
- • 1 King Bed Standard Jewel Wing
- • Stayed 1 night
Very convenient for early flights. Very clean and quiet room. Great customer service.
Stayed in April 2024
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Reviewed: 17 April 2024
Anthony
United Kingdom1 review10“The overall experience left me wanting to stay there again.”- • Leisure trip
- • Couple
- • 1 King Bed Standard Accessible
- • Stayed 1 night
- • Submitted via mobile
Nothing.
High end hotel and excellent location. Room had everything needed though not quite to the standard of the last time time we stayed there. Perhaps I’ll upgrade next time but overall very good.
Stayed in April 2024
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Reviewed: 17 April 2024
Giavanna
South Africa6 reviews10“Beautiful Hotel”- • Leisure trip
- • Family with young children
- • 1 King Bed Standard Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything it was stunning
Stayed in April 2024
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Reviewed: 17 April 2024
Suryanto
Indonesia3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • 1 King Bed Standard Jewel Wing
- • Stayed 1 night
- • Submitted via mobile
Far from terminal 2
Next jewel
Stayed in April 2024
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Reviewed: 16 April 2024
Panayiota
United Kingdom1 review9.0Superb- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Convenient for an overnight stay near Singapore Airport. Perfect location you walk from the terminal in the Hotel
Very clean spacious rooms, modern Hotel
Stayed in April 2024
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Reviewed: 16 April 2024
Paul
Australia6 reviews10“What was great about staying here is it ticked many boxes for us including comfort, staff friendliness and professionali”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Not much
The proximity to the airport, a major reason for selecting the Crowne.
Stayed in April 2024
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Reviewed: 15 April 2024
Lorena
United Arab Emirates12 reviews10“Superb”- • Leisure trip
- • Family with young children
- • 2 Single Beds Standard Non Smoking
- • Stayed 1 night
The hotel is very convenient for a stopover, featuring spacious rooms and a pleasant bathroom. There's a wide variety of breakfast options, and they are all delicious.
Stayed in April 2024
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Reviewed: 15 April 2024
Donna
Panama8 reviews10“Totally smitten with this hotel in every way....will be back.”- • Leisure trip
- • Couple
- • 1 King Bed Standard Jewel Wing
- • Stayed 2 nights
The only thing I can think of is adding a few more packets of coffee....2 is not enough :)
We stayed in Premium Room #914 facing the Jewel rooms of the hotel and the Jewel. Terminal 1 is a short walk. Check in was so efficient - in fact we arrived early from our cruise ending and expected to wait but we got so very lucky with a room being available. The Premium rooms have all you could ever want and I have to say that the set up in this room is totally guest friendly....pleasing colours, very clean and even though next to a runway, you could hardly hear any planes - most left early evening. Lots of plants around the hotel, so pleasing. Layout is such that you can both lay out a large suitcase without having one on the floor or bed to muddle through and leave it that way until you are ready to leave. Large desk area, Coffee/tea, water supplied - plus you can always pick up more down in the gym. Empty mini fridge. Space to hang up clothes, dark curtains with sheers over, iron and board, a super wonderful bed to sleep in and the bathroom is wonderful. Lots of counter space, bright, big shower stall and a bathtub. Soft fluffy towels, Excellent water pressure. We had Breakfast included and it was excellent....full buffet. The pool...wonderful, like being in a tropical oasis when swimming or chilling with a drink. At an airport?? who would ever know. We did take taxis to Gardens by the Bay at around 20 SGD each way...very reasonable. They have recently spent millions on enhancements and it shows....someone has put a lot of thought into what hotel guests would like. Busy busy but each person is special. Front counter staff so friendly and throughout the hotel all you meet are exactly the same. The perfect spot to be to visit the Jewel as well...what an amazing place - filled with tons of places to eat, to shop and of course watch the waterfall...especially in the evenings when a light show takes place....totally smitten.
Stayed in April 2024
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Reviewed: 15 April 2024
Dominika
Slovakia42 reviews25 helpful votes9.0“Luxury at the airport”- • Leisure trip
- • Couple
- • 1 King Bed Standard Jewel Wing
- • Stayed 1 night
- • Submitted via mobile
They send you email for pre-check but then you still need to wait in line for check-in because the system in self-checkin does not work.
They gave us free upgrade and we felt like king and queen! Location is perfect, you can walk to Jewell and sky train stops right next to the hotel. We would definitely stay again!
Stayed in April 2024
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Reviewed: 15 April 2024
Yong
Malaysia1 review9.0“But when we arrive to Terminal one n have bit far to Terminal 3, after 10pm n the gate is closed n that convenient”- • Solo traveller
- • 1 King Bed Standard Jewel Wing
- • Stayed 1 night
- • Submitted via mobile
New
It’s fine
Stayed in April 2024
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Reviewed: 14 April 2024
Georgios
Greece12 reviews8.0“Overpriced but well located.”- • Leisure trip
- • Family with young children
- • 1 King Bed Standard Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Price.
Location.
Stayed in April 2024
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Reviewed: 14 April 2024
Debra
New Zealand38 reviews1 helpful vote10“Perfect”- • Leisure trip
- • Couple
- • 1 King Bed Standard Jewel Wing
- • Stayed 1 night
Very convenient hotel for a stopover. Lovely large rooms and nice bathroom.
Stayed in February 2024
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Reviewed: 13 April 2024
Julia
Estonia23 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • 1 King Bed Standard Non Smoking
- • Stayed 1 night
- • Submitted via mobile
During the night the sound of the planes taking off
It was a perfect stay for 10 hours connection time between the flights. Breakfast has different options and a tasty coffee
Stayed in April 2024
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Reviewed: 13 April 2024
David
United Kingdom2 reviews9.0Superb- • Business trip
- • Solo traveller
- • Standard Room
- • Stayed 1 night
Very helpful reception staff
Stayed in March 2024
-
Reviewed: 13 April 2024
Bob
Australia3 reviews10“Wonderfull memorable stay that would be hard to top”- • Leisure trip
- • Couple
- • 1 King Bed Standard Jewel Wing
- • Stayed 1 night
- • Submitted via mobile
Can’t fault it
Updated restaurants, new Jewell wing is beautiful
Stayed in April 2024
-
Reviewed: 13 April 2024
Kerri
Australia13 reviews10Exceptional- • Leisure trip
- • Couple
- • 1 King Bed Standard Jewel Wing
- • Stayed 1 night
- • Submitted via mobile
Clean, flexible and accommodating staff. Great pool and good gym. Excellent stopover option.
Stayed in April 2024
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Reviewed: 13 April 2024
Gareth
United Kingdom8 reviews10“They have won 8 or 9 best airport hotel in the world awards, and it is easy to see why. Everything about it is convenien”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Not much, but obviously I wouldn’t stay for an extended period of time as it is right by the airport and not in the city.
Incredibly convenient. Excellent size and facilities particularly for an airport hotel. Staff were proactive and attentive.
Stayed in April 2024
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Reviewed: 12 April 2024
Sherry
United Kingdom17 reviews1 helpful vote9.0“Lovey hotel, clean and big rooms”- • Leisure trip
- • Family with young children
- • 1 King Bed Standard Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Certain bits were a bit dated
Lovely big room with a great view. Comfortable bed!
Stayed in April 2024
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Reviewed: 12 April 2024
John
Australia26 reviews3 helpful votes8.0“Great property for transit through Singapore !”- • Leisure trip
- • Solo traveller
- • 1 King Bed Standard Jewel Wing
- • Stayed 1 night
- • Submitted via mobile
Curious need to put ‘0’ in front of room number when ordering room service via phone App.
Location to the airport; room service food and beverage
Stayed in April 2024
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Reviewed: 11 April 2024
Almost
Bahrain85 reviews18 helpful votes10“Excellent airport hotel.”- • Leisure trip
- • Couple
- • 1 King Bed Standard Jewel Wing
- • Stayed 1 night
Excellent airport hotel. Everything was above our expectations. Our room was clean and had the most comfortable beds I have ever encountered. The bathroom was large and had a super comfortable bathtub. Hotel situated very close to Jewel (on terminal 3), which is a fantastic place to visit. We did not use the swimming pool because we stayed only one night.
Stayed in April 2024
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Reviewed: 10 April 2024
Tracey
United Kingdom2 reviews10“Convenient & rooms quiet for an overnight stay inbetween flights”- • Leisure trip
- • Couple
- • 1 King Bed Standard Jewel Wing
- • Stayed 1 night
- • Submitted via mobile
Nothing enough milk in the fridge to make a good cup of tea (not unique to this hotel!)
Location, quiet, comfortable & spacious room Fridge in room
Stayed in March 2024
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Reviewed: 10 April 2024
Andrew
United Kingdom1 review10Exceptional- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Easy to access hotel - accessible on foot directly from the Terminal 3 arrivals hall.
Stayed in April 2024
-
Reviewed: 9 April 2024
Sarah
Australia26 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • 1 King Bed Standard Non Smoking
- • Stayed 1 night
- • Submitted via mobile
The price- great hotel but definitely overpriced.
The pool was fantastic! My son loved it. Room was a great size, very clean and comfortable. Staff were incredibly lovely and helpful.
Stayed in April 2024
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