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7 Raffles Avenue, Marina Bay, 039799 Singapore, Singapore
16 January 2016
14 January 2016
눉Unfortunately the room had a smell of smoke on return to the room and in the bath room. As we stayed for 5 days this really took the shine off the overall stay and we recommend having non smoking rooms. My wife pointed out to house keeping that the shower needed a little more attention on our arrival, one day the room was not serviced until well after 2 pm and then missed restocking the coffee and milk. At times the breakfast staff missed simple duties like offering water and coffee, I think this is due to the busy nature of the service however it is the Ritz Calton. While the hotel is well linked to the Marina shopping mall we found it odd to exist the hotel and walk via the road used by taxi's, buses etc when walking to the Maina Bay complex. A more suitable pedestrian access at the front would be ideal.
눇The location of the suite and the actual hotel was amazing and a highlight of staying at the hotel. The breakfast buffet was very extensive. I wish to thank the manageress of the breakfast service that organised a glass of champagne for my wife on her birthday and then the hotel for providing a small birthday cake. This was a truely wonderful touch and greatfully appreciated. We utilised the room service dining, pool facilities, business centre, washing service, shoe shine service and indulged at the high tea. Over all we really enjoyed our time at the Ritz Calton especially as it was a stop on the way back to Australia to celebrate my wife's birthday. Staff were always polite and eager to provide any assistance if approached.
14 January 2016
눉Not a thing
눇Very comfortable room. Great facilities and very friendly an helpful staff. Great location close to most tourist attractions, public transport and shopping centres
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