It was very disappointing that we were contacted 2 days before travelling to Slovenia to be told that the hotel was closing for the season and that we were being relocated to a separate apartment away from the hotel. Food was still being served at the hotel but its facilities were closed. We were left with little option but to accept as we had all of our activities already organised, ski hire, lessons etc. There was no discount or compensation offered for this change. I can fully understand the reason to close the hotel but the original booking should not have been accepted if there was a risk of the hotel closing. The apartment itself was fine but we weren’t prepared for the lack of “everything” and didn’t bring enough provisions to accommodate us outside of meal times!

The apartment we were put in was fine and had all that we needed. The staff at the property were all very nice and accommodating.

Stayed in March 2024

Nema prostor za sigurno čuvanje prtljage za vrijeme skijanja.

Odlična lokacija, večera jedan dan savršena, drugi dan prosječna, doručak solidan. Mogućnost besplatnog prijevoza od gondole do hotela.

Stayed in February 2024

The building is torn down and needs renovation.

Location, staff.

Stayed in February 2024

The best possible location. Great staff. Decent breakfast. Dinner was okay. Rooms are small but we didn't even need bigger ones. Bathroom are a bit dated, but since they were clean - it was okay.

Stayed in January 2024

Dinner was pretty simple but it is somehow understandable due to it being off-season and the hotel was practically empty

Beautiful view of the mountains, a trampoline and a lot of free area for the kids to play

Stayed in August 2023

They aren’t very organized, for example there is a gate to access the Krvavec mountain top where the hotel is located and you have to pay 10€ to go through. But if you call the hotel they can open the gate for you. I think this should be clearly told to the guests. The breakfast room was not cleaned much, the food was good but eating on dirty tablecloths made it a bit meh During our stay the water was not potable because of the flooding disaster that happened the week before. After we asked they gave us free bottles of water but we thought they should have done it without asking. The staff is all made of young people with not much hospitality experience, or at least that was our impression.

The location was absolutely amazing with tons of possible walks and stunning views over the mountains and most of slovenia when it wasn’t hazy There is a restaurant connected to the hotel, kind of cafeteria style. There were not many options but the food was really good and great value for the money. (10€ a meal buying it in advance at arrival)

Stayed in August 2023

Understaffed. Needs an elevator.

Location, views, temps, food.

Stayed in July 2023

The bed is too soft

I would book the hotel again.

Stayed in February 2023

In one room the radiator did not work.

Excellent location.

Stayed in February 2023

The lack of choices of food in the dining room.

It’s location.

Stayed in December 2022

double bed was actually joined two single - the foams of the bes (Matratzen) were too soft. arrival at night in darkness was quite scary, luckily my car was good and did not slide back when sudden turns. breakfast seemed quite good but it was just simple, breads were hard like stone, all of the breads. too much chocolate in all the Müsli had chocolate in it, all of the croissants were with chocolate flavour. juice was simple flavour-chemical in the water. car charging facility would be great to have at charges or free.

views were great - adventure climbing by car till top of the hill. checking in was done late due to late arrival. The staff was quite helpful and cooperative. we felt at home. we needed hot water for quick food and were were helped.

Stayed in August 2022

cannot reach the staff via phone and in person as well in case of arrival and check in, but after that during our stay it was ok; fun room token machine swallows our 3 euros, but reception have not offered a refund; dinner quality was low, we are confused and all apetite were gone when salad contains a fly as well….

You can relax and reload there! we love the fresh air and cows:) trambouline and pancake and tap beer! The mountain view is absolutly breathtaking, awesome! breakfast was very good!

Stayed in August 2022

limited food menu but understandable considering it was not the ski season.

location (1600m) friendly staff,

Stayed in July 2022

Some guests were really loud at night, they lived their life on the corridor. I'm not against the good mood but after 9-10 p.m. (and after a full ski-day) it is annoying to listening drunk parties. It would be great if the hotel staff mention to the guests at arrival to avoid loudness in the evening and have fun in the fun room.

We were satisfied with the room, with the breakfast/dinner, the stuff was really nice and helpful! It is a great hotel!

Stayed in March 2022

We tried to arrive by car. Once you reach the parking barrier down the mountain, there is a hotel phone number you call and they supposed to open it (free entrance for hotel guests). Nobody picked up 8 times. So we paid the entrance, not much like 5 Euros. During check in the phone was constantly ringing, but employees were too busy to answer. So be prepared for that. Also, very important - super hard to reach hotel without wheel chains in winter. No glasses in a room, no soap, no shampoo. Nothing, only towels. The employees are not very friendly, maybe too tired, we were right at the start of the season. Check your bar bills carefully.

Location is perfect. You are right on the slope.

Stayed in December 2021

We had a family room with a kitchen, but we didn’t even have a glass in it. One day we put the sign “Please clean our room” on our doorknob at 8 am and even told the receptionist, but we came back at 4 pm and they didn’t change the towels, we didn’t have toilet paper etc.

The location and the staff were exceptional! The food was also good and our room was comfortable.

Stayed in January 2022

Too warm room, unable to control the temperature

Excellent location

Stayed in December 2021

- the bar service has room for improvement - there was no coffee at breakfast (or the machine was not working on that morning) - drinks / foods machine would be great.

- amazing location - the breakfast was delicious and fresh - the room was comfortable and clean - the receptionists were very kind

Stayed in December 2021

It was a little bit cold in the room.

The hotel is in a very nice and convenient location. Staff was extremely friendly. (This was my first ski trip in Slovenia, and I was surprised how friendly everybody was.)

Stayed in December 2021

Aces road maybe not the best if you have a small car

Beautiful location in the middle of the mountains

Stayed in August 2021

The road is brand new, so no worries at all, bad is comfortable, breakfast quite good

Stayed in July 2023

The road from the valley to the hotel is fascinating. The view from the hotel to the mountains and the valley is gorgeous. The dinner and breakfast exceeded our expectations, the food was delicious. The room was clean and cozy. The staff is well trained, helpful.

Stayed in August 2022

I liked everything Clean, quiet beutiful view Breakfast was good ans staffs are very nice and kind

Stayed in August 2022

It was all very good!

Excellent all around.

Stayed in August 2022