we need to walk to the other main building for everything - meals and spa. Also i did not like that the aquapark entrance is the same as for all other outside people and you need to queue and always give the bracelet back… separate entrance for hotel guests is needed!! Maybe even a tunnel or something to be able to propery and conveniently reach the aquapark. In winter with rain is no fun to walk there… And then for dinner to go in the restaurant with all spa bags is also not convenient - as it did not make sense to walk and leave them in the room and then go back there for dinner.

Hotel is in the stadium area, not in the main building. clean small rooms but you can hear anything from the neighbors Close to hotel have lidl, the city center of Poprad is within walking distance

Stayed in February 2024

Was a little bit of a walk to breakfast and dinner outside to the aqua park which was also a little disappointing that had to walk outside between the pool and the apartment outside in the cold. But for the price point it was worth the walk! Only having one key for the apartment was the hardest point as need key to power the electric but needed key to get in. So if someone with kids had someone stay in with the kids and the other person wanted to pop across to the entertainment bar then they would have to knock to get in risking waking the family as can’t go with key without leaving the family without electricity.

Was nice and clean and tidy

Stayed in March 2024

The hotel is placed inside a stadium tribune, so the rooms were rather small and not very sound proof. One can hear almost everything from nearby rooms. The wi-fi was pretty bad, especially un the afternoon/evening when more users were connected.

Very good location, close to the aqua park (5min walk), close to a retail store. The rail station was about 15min walk. The staff was nice and helpfull. The 2 meals option was quite helpful and the menu was rich and variate. The pools access was everything we needed.

Stayed in February 2024

The only thing we did not really like was that the ad does not directly say you'll have to walk (absolutely not a long distance) to the aquapark for breakfast and dinner. We knew the swimming pools would be a couple of meters away but the dining was not clear.

Stayed in January 2024

Bathrobe and towel was not provided for the wellness.

Riverside is not in the Aquacity building but 200 meters away inside the sport stadium. For food you need to walk over to the main buiding. Buffet breakfast and dinner were great with lots of choices, they had gluten free bread upon request.

Stayed in December 2023

I would suggest to add more place for drying our clothes - it was very difficult to dry swimmsuits and skiing clothes, no place. Also, for skiboots it would been good to have a place to dry them, not in the rooms with hair-driers.

Good value for money. Very good to have the spa and wellness nearby, good food, good location for skiing.

Stayed in January 2024

Nice location to close Aquacity

Stayed in December 2023

Staff in dinner in first day - woman who not nice! But men in next day was amazing🤩 And l can’t sleep there, beacauce very hot! But thanks🤗

Stayed in September 2023

Perfect location and amazing breakfast!

Stayed in September 2023

You have to walk ~200-250m for breakfast, lunch and aquapark, we were in the summer, but sometimes this was uncomfortable, even in the winter. Dinner was 18:00-21:00, one time at 19:30 there was just half of the offered quantity of food and there wasn’t any dessert, when I asked for reload, they just answered it’s finished, but anyway it was delicious. Last day we didn’t get Aquacity ticket.

We received a room upgrade, so we had almost double size room and bathroom. Very good to have unlimited free access to the aquapark. Basic, but good breakfast and dinner.

Stayed in July 2023

good choice for a 1-night stay, room is small and lacks proper ventilation

aquapark access included, central location, half board, parking space, inside the stadium building)

Stayed in July 2023

Wifi was poor. Difficult to find at first. My room was by the tennis courts and in the daytime it felt like I lacked privacy as the only window cover was blinds. The pet fee was 15 euro a night which seemed a bit high compared to other places I've stayed.

Comfortable clean rooms. Great shower. Excellent breakfast and dinner. Access to Aquacity. The pet fee is 15 euro per night and Wellness area access is 10 euro.

Stayed in July 2023

It was really difficult to find, navigation put us to a closed gate, walls are thin and you hear everything going on

Connection with water park and wonderful sauna ; food was good

Stayed in July 2023

Good hotel. Breakfast and dinner buffet included. Good location for exploring the tatras. You can use the facilities of aquacity.

Stayed in July 2023

No ice 🫠 available from 10pm till 8am. Basically service not existing during late evening/night

Clean and big rooms. Good food...

Stayed in May 2023

There were little plays for the children but otherwise we had only one slide which was way too small and not many things to do in these swimming pools with my small kids in this big place. the staff there were strange ,not very helpful with egg paintings and the play area for children could have had more things for bigger kids not just the little ones.

Very nice and.precious place with many choices for adults.

Stayed in April 2023

Too hot in the rooms

Great aquapark with a lot of options for families. Good traditional Slovak food too as a buffet.

Stayed in April 2023

Room was a bit too hot for us, could not locate A/C where to adjust temperature. We opened a window and as a bonus enjoyed the snow falling outside window. Heaters in the bathroom didn't work well but as room was very hot our clothes dried overnight anyway.

A room not too big, but we only slept there as we spent whole day out. Meals served at a restaurant a short stroll from the hotel, not a big deal, much better when snowing, kids had so much fun just walking for a meal. An unlimited pool entry to Aqua city included.

Stayed in January 2023

The walls are very thin, some noisy neighbours were a nuisance

Convenient location near the aqua park

Stayed in January 2023

OK

OK

Stayed in August 2022

-

Beautiful, well-equipped hotel with excellent wellness facilities. The rooms are spacious, with comfortable beds and wonderful bathroom

Stayed in June 2022

It was a pity that we were on Floor 1, and the rest of the family in two rooms on 4th floor. However we were able to communicate by phone.

Breakfast excellent with a great choice. Evening meal also. A number of Slovak dishes for foreign guests to try. We had stayed in the hotel before so knew what to expect. A great experience all round. Family enjoyed the swimming pool.

Stayed in February 2022

Really hot in whole hotel and temperature cannot be regulated in rooms :(.

Despite the Covid regulation, the facilities did the best what was allowed and the Silvester event was really funny for children also for parent :). Also wellnes and aquapark was great despite the most pools must be closed due to regulations. All our family enjoyed really great end of year and welcoming of year 2022.

Stayed in January 2022

The hotel is situated away from the main spa and aquapark complex. Breakfast and dinner are also served in the main building. You need to take a 5-minute walk in the street after hot water procedures to get back to your hotel room.

Staff was exceptionally friendly and helpful. Very good breakfast and dinner. Excellent spa in aquacity nearby. Each time I go to this spa center, main building is usually booked out days before. This is a good and cheaper alternative.

Stayed in October 2021