Station Balnéaire, Saly 1 BP 843 Mbour, 99999 Saly Portudal, Senegal
#3 of 10 hotels in Saly Portudal
Guests' ChoiceBased on 78 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
8.9
Facilities
8.0
Staff
8.6
Value for money
7.7
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 14, 2024
Sarah
SwitzerlandA little out of the centre of town to walk - easy access via taxi
Beautiful hotel. Beachside, pool, food, amazing staff.
Stayed in April 2024
Reviewed: April 13, 2024
Halima
GuineaBad WiFi connection in my room. I had to go outside to connect properly.
I loved the design of the hotel, the location just close by the beach and the live music in the evenings.
Stayed in April 2024
Reviewed: April 8, 2024
Noemi
SenegalThe beach is wonderful, the pool equally so - the hotel also organises activities every day (exercise, easter egg hunt, djembe classes, etc.). The food was good and varied (we stayed for a week). Lots of space to run for kids. I also appreciated the gym, which had a great view and was small but had all you needed for a workout.
Stayed in April 2024
Reviewed: January 31, 2024
Terry
United KingdomThe a la carte dinner menu did not work for us. Our main course never arrived despite a long wait. When we complained the food eventually did arrive but was poor and we left it. A lot of flights, like ours, arrive at Dakar late in the evening and long after dinner is finished so the cost of that dinner should not be included in the price.
The beach location was fine. Quiet ambience
Stayed in January 2024
Reviewed: January 13, 2024
Anna-laura
DenmarkFor some weird reason, we did get shampoo in our room, but we were not given soap. When we asked, they explained that soap is only available from a certain booking class which is very weird. The vegetarian options are hardly there - especially if the dinner is à la carte. We also only had one key because the lock for the cards was broken which was a bit inconvenient and we were not compensated in any way for this inconvenience.
The amenities were great and the breakfast buffet was perfect. Especially the omelette and the cheese options. There is very easy beach access and the good Wifi made it easy to work from there. You can easily get into Saly City with a taxi for 1m XOF
Stayed in January 2024
Reviewed: January 2, 2024
Krishnan
BelgiumWhile the room size may be a bit on the smaller side, the hotel's standout features more than make up for it. The overall experience justifies the price, as you're not just paying for a room but for a complete package of comfort and entertainment.
This hotel is a true gem! The beach is just steps away, and the breakfast spread offers a delightful variety. The bartender's skills are exceptional – don't miss the fresh draft beer. Evening live music adds a lively touch. Highly recommend for a memorable beachside stay!
Stayed in November 2023
Reviewed: December 2, 2023
Penelope
United KingdomWe had booked a sea view room but we were allocated a garden view room. However Owing to our exceptional circumstances we did not complain about this as on arrival we just needed a place to recover from the accident.
On our way to this hotel we were involved in a car accident in which we were injured. My husband stayed at the scene of the accident and I took a taxi to the hotel with our luggage. Arrived late somewhat dishevelled and in pain I found the receptionist to be very understanding and he quickly directed me to a room and offered assistance. The hotel is clean, comfortable and in a lovely setting and we found the staff to be very friendly and accommodating We have already decided that we would like to return to this hotel in the future to properly enjoy the environment and its facilities
Stayed in November 2023
Reviewed: November 27, 2023
Allyson
United States of AmericaThe food quality and options could be improved
Beach access, cleanliness of the beach area
Stayed in November 2023
Reviewed: August 2, 2023
Aris
Senegalsome of the staff were not friendly.
I like the location of the hotel that is very near to the beach.
Stayed in July 2023
Reviewed: July 17, 2023
Modou
SenegalI don’t like the fact they charge us the drink, I think the drink should include on the price we paid
I like breakfast
Stayed in July 2023
Reviewed: July 10, 2023
Fatou
Nigeriabeach
Stayed in June 2023
Reviewed: June 9, 2023
Jeanette
SwitzerlandThe staff at reception were not particularly welcoming, however they did allow us to check in early which was really great. Although a lot of effort was put into the meals and the service staff were friendly, unless there was a buffet evening the choice of menu was quite small .
A wonderful oasis of calm and relaxation after a few busy days exploring other areas of Senegal , lovely rooms all with garden views , some with sea views
Stayed in June 2023
Reviewed: June 6, 2023
Joelle
United KingdomN/A
Great customer service!
Stayed in June 2023
Reviewed: June 4, 2023
Tape
Francerooms were a bit dark
Excellent breakfast
Stayed in June 2023
Reviewed: May 30, 2023
Tingting
United States of Americaclean was slow, system has problems. bounced my booking for next day. limited English speaker
good
Stayed in May 2023
Reviewed: May 17, 2023
Majid
Senegalthe room and bathroom
beach was clean and beautiful but the room was so smal and bad
Stayed in May 2023
Reviewed: May 7, 2023
Wita
Switzerlandso on our first day my card didn’t work and it was on a bank holiday, the white woman at the reception treated us really badly and didn’t want to help us at all. he event went to wester Union but they didn’t have enough money.. after I suggested that she can keep our passports until we can pay the next day she agreed. but had to tell everyone that we couldn’t pay.. we we’re almost the only black couple there in a Black Country..
we had every second day buffet which was nice, the staff was nice and really helpful. the room was also modern. beach assess and very clean
Stayed in May 2023
Reviewed: May 5, 2023
Viulka
United States of AmericaThe room was clean, although we stayed in a "superior" room and nothing about it felt "superior", it was just a nice clean room close to the beach, but no garden view, pool, or beach view. I don't think it was worth the extra charge for "superior".
The resort was very clean and well kept. The meals were fantastic with great options. The pool was clean and the beach felt safe and clean. The staff was also very friendly and willing to help.
Stayed in April 2023
Reviewed: April 13, 2023
Ovidio
FranceThe service is not good. it’s like you are bothering the waiters when you ask for something. They are not smiling and really seems bothered.
The facility is beautiful and clean
Stayed in April 2023
Reviewed: April 3, 2023
Bjorn
SpainAnything not included in your stay will be very expensive. (Not specific to this hotel but its good to be aware)
Very nice location. Very nice room. Friendly staff. Right at the beach.
Stayed in March 2023
Reviewed: December 20, 2022
Asma'u
NigeriaIt was beautiful and clean. I lived this architecture.
Stayed in December 2022
Reviewed: August 1, 2022
Ian
United KingdomSome free soft drinks like other hotels in the area do would be nice.
Beautiful location with a nice quiet sandy beach. The room we had was just fine and the meals were fantastic, perhaps just too much.
Stayed in July 2022
Reviewed: July 25, 2022
Souleymane
United States of AmericaThe waitress should stop to rush customers during the dinner time ; and let them enjoy a bit
It’s a buffet. It’s great with a lot of options. However it’s same foods every day for the breakfast
Stayed in July 2022
Reviewed: May 16, 2022
Theodl
United KingdomThe rooms were old and need a lot of renovation work and fresh paint. The bathroom needs to be renovated as well
The staff were very helpful and kind. Even when my airline cancelled my flight and I got there a day later than scheduled, they accommodated my change. The hotel however needs a lot of renovation work. It definitely does not meet up with a 4 star standard
Stayed in May 2022
Kiruna, Sweden
Kilkenny, Ireland
Alcossebre, Spain
Scranton, USA
Saint-Léonard, France
Rome, Italy
Madrid, Spain
Zell an der Mosel, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content