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Reviews of Hotel Royam This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Station Balnéaire, Saly 1 BP 843 Mbour, 99999 Saly Portudal, Senegal

#3 of 10 hotels in Saly Portudal

Guests' Choice

Review Score

Based on 78 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 14, 2024

    9.0
    Can’t go wrong staying here!
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    A little out of the centre of town to walk - easy access via taxi

    Beautiful hotel. Beachside, pool, food, amazing staff.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Had a good relaxing stay!
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad WiFi connection in my room. I had to go outside to connect properly.

    I loved the design of the hotel, the location just close by the beach and the live music in the evenings.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Great place for a relaxing holiday
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    The beach is wonderful, the pool equally so - the hotel also organises activities every day (exercise, easter egg hunt, djembe classes, etc.). The food was good and varied (we stayed for a week). Lots of space to run for kids. I also appreciated the gym, which had a great view and was small but had all you needed for a workout.

    Stayed in April 2024

  • Reviewed: January 31, 2024

    7.0
    The ambience is fine
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The a la carte dinner menu did not work for us. Our main course never arrived despite a long wait. When we complained the food eventually did arrive but was poor and we left it. A lot of flights, like ours, arrive at Dakar late in the evening and long after dinner is finished so the cost of that dinner should not be included in the price.

    The beach location was fine. Quiet ambience

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    For some weird reason, we did get shampoo in our room, but we were not given soap. When we asked, they explained that soap is only available from a certain booking class which is very weird. The vegetarian options are hardly there - especially if the dinner is à la carte. We also only had one key because the lock for the cards was broken which was a bit inconvenient and we were not compensated in any way for this inconvenience.

    The amenities were great and the breakfast buffet was perfect. Especially the omelette and the cheese options. There is very easy beach access and the good Wifi made it easy to work from there. You can easily get into Saly City with a taxi for 1m XOF

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    A Beachside Oasis with Exceptional Amenities
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    While the room size may be a bit on the smaller side, the hotel's standout features more than make up for it. The overall experience justifies the price, as you're not just paying for a room but for a complete package of comfort and entertainment.

    This hotel is a true gem! The beach is just steps away, and the breakfast spread offers a delightful variety. The bartender's skills are exceptional – don't miss the fresh draft beer. Evening live music adds a lively touch. Highly recommend for a memorable beachside stay!

    Stayed in November 2023

  • Reviewed: December 2, 2023

    8.0
    Good despite exceptional circumstances
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had booked a sea view room but we were allocated a garden view room. However Owing to our exceptional circumstances we did not complain about this as on arrival we just needed a place to recover from the accident.

    On our way to this hotel we were involved in a car accident in which we were injured. My husband stayed at the scene of the accident and I took a taxi to the hotel with our luggage. Arrived late somewhat dishevelled and in pain I found the receptionist to be very understanding and he quickly directed me to a room and offered assistance. The hotel is clean, comfortable and in a lovely setting and we found the staff to be very friendly and accommodating We have already decided that we would like to return to this hotel in the future to properly enjoy the environment and its facilities

    Stayed in November 2023

  • Reviewed: November 27, 2023

    7.0
    Our room wasn’t ready to check in until 9 pm. Reception was apologetic but should have compted the room at that point.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The food quality and options could be improved

    Beach access, cleanliness of the beach area

    Stayed in November 2023

  • Reviewed: August 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    some of the staff were not friendly.

    I like the location of the hotel that is very near to the beach.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I don’t like the fact they charge us the drink, I think the drink should include on the price we paid

    I like breakfast

    Stayed in July 2023

  • Reviewed: July 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    beach

    Stayed in June 2023

  • Reviewed: June 9, 2023

    9.0
    We had a fabulous 5 day stay here at this very relaxing resort.
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff at reception were not particularly welcoming, however they did allow us to check in early which was really great. Although a lot of effort was put into the meals and the service staff were friendly, unless there was a buffet evening the choice of menu was quite small .

    A wonderful oasis of calm and relaxation after a few busy days exploring other areas of Senegal , lovely rooms all with garden views , some with sea views

    Stayed in June 2023

  • Reviewed: June 6, 2023

    9.0
    Beautiful hotel, in a very nice location and wonderful beach view
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Great customer service!

    Stayed in June 2023

  • Reviewed: June 4, 2023

    9.0
    amazing stay
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    rooms were a bit dark

    Excellent breakfast

    Stayed in June 2023

  • Reviewed: May 30, 2023

    8.0
    overall I was enjoying the hotel. great location. and the show with dinner was fantastic
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    clean was slow, system has problems. bounced my booking for next day. limited English speaker

    good

    Stayed in May 2023

  • Reviewed: May 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    the room and bathroom

    beach was clean and beautiful but the room was so smal and bad

    Stayed in May 2023

  • Reviewed: May 7, 2023

    7.0
    nice but not for everyone
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    so on our first day my card didn’t work and it was on a bank holiday, the white woman at the reception treated us really badly and didn’t want to help us at all. he event went to wester Union but they didn’t have enough money.. after I suggested that she can keep our passports until we can pay the next day she agreed. but had to tell everyone that we couldn’t pay.. we we’re almost the only black couple there in a Black Country..

    we had every second day buffet which was nice, the staff was nice and really helpful. the room was also modern. beach assess and very clean

    Stayed in May 2023

  • Reviewed: May 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    The room was clean, although we stayed in a "superior" room and nothing about it felt "superior", it was just a nice clean room close to the beach, but no garden view, pool, or beach view. I don't think it was worth the extra charge for "superior".

    The resort was very clean and well kept. The meals were fantastic with great options. The pool was clean and the beach felt safe and clean. The staff was also very friendly and willing to help.

    Stayed in April 2023

  • Reviewed: April 13, 2023

    7.0
    good facilites but can do better for client service.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The service is not good. it’s like you are bothering the waiters when you ask for something. They are not smiling and really seems bothered.

    The facility is beautiful and clean

    Stayed in April 2023

  • Reviewed: April 3, 2023

    7.0
    Excellent beach holiday resort.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights

    Anything not included in your stay will be very expensive. (Not specific to this hotel but its good to be aware)

    Very nice location. Very nice room. Friendly staff. Right at the beach.

    Stayed in March 2023

  • Reviewed: December 20, 2022

    9.0
    I had a really great time here
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was beautiful and clean. I lived this architecture.

    Stayed in December 2022

  • Reviewed: August 1, 2022

    9.0
    We will be back coming November
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Some free soft drinks like other hotels in the area do would be nice.

    Beautiful location with a nice quiet sandy beach. The room we had was just fine and the meals were fantastic, perhaps just too much.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    7.0
    It was very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The waitress should stop to rush customers during the dinner time ; and let them enjoy a bit

    It’s a buffet. It’s great with a lot of options. However it’s same foods every day for the breakfast

    Stayed in July 2022

  • Reviewed: May 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms were old and need a lot of renovation work and fresh paint. The bathroom needs to be renovated as well

    The staff were very helpful and kind. Even when my airline cancelled my flight and I got there a day later than scheduled, they accommodated my change. The hotel however needs a lot of renovation work. It definitely does not meet up with a 4 star standard

    Stayed in May 2022

Showing 1 - 25

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