km 42 Carretera Al Litoral, Playa El Tunco, 01101 La Libertad, El Salvador
#2 of 22 hotels in La Libertad
Guests' ChoiceBased on 452 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.3
Staff
9.4
Value for money
8.5
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 27, 2024
Tyler
CanadaFood , drinks and staff were great!
Stayed in February 2024
Reviewed: March 24, 2024
Rochelle
United States of AmericaReally pretty, great location, loved the A/C, clean, and super sweet staff.
Stayed in March 2024
Reviewed: March 24, 2024
Kevin
United States of AmericaI wish that the jacuzzi were warmer and the pools cooler, but, seriously, I’m fishing to find something.
Very attentive, friendly staff - they accommodated every request and quickly. Plenty of towels, bottled and filtered water. Included breakfast was delicious, enough to eat, and I think we hit every item on the menu. We had a villa with kitchen, and it was nice to load up on groceries at the start of the trip.
Stayed in March 2024
Reviewed: March 22, 2024
Raviely
United States of AmericaThe alcohol drinks were watered down. I kept paying for extra liquor and the drinks still were not strong enough. I also did not like that it was all the way to the side. It said it was ocean view but it was actually a little canal that connects the water from the ocean to a river. The water looked dark and dirty. It was not a pleasant view. However I did love the hammock on the balcony and the beautiful sunsets.
I liked that Boca Olas attended us as soon as we got there. They held our luggage until the room was ready. I loved the service at the bar and at the restaurant on the resort. The staff were friendly.
Stayed in February 2024
Reviewed: March 18, 2024
Håkon
NorwayGot a dark room on the ground floor with little privacy unless all curtains were closed.
Location just outside the busiest area but still only a short walk. Staff, pool, location
Stayed in February 2024
Reviewed: March 12, 2024
Kourtney
United States of AmericaThe water throughout our stay was pretty cold and we had to cancel our excursions due to the electricity outage.
The resort was absolutely beautifully and conveniently close to the beach and a variety of restaurants. The customer service was exceptional.
Stayed in March 2024
Reviewed: March 11, 2024
Joseph
United States of AmericaMattress on bed was too soft for my liking.
This well maintained Property had 3 pools plus a Jacuzzi.
Stayed in March 2024
Reviewed: March 11, 2024
Celina
United States of AmericaFood is very expensive and it's not the best food (salty)
Cleanliness, friendly staff, close to everything
Stayed in March 2024
Reviewed: March 6, 2024
Monique
United States of AmericaThe water never got warm. It wasn’t cold but it had no heat to it. Very lukewarm. Not comfortable for those of us used to hot water.
The property was clean, the room was comfortable. Overall a nice stay.
Stayed in March 2024
Reviewed: March 4, 2024
Daniel
United States of AmericaThe check-in process was a bit lengthy (as it seems to be in Latin America) and when we had to sit down for it I felt like it was the start of a timeshare presentation. I also didn't like the big tip jar at the desk. Why would I tip when checking into a hotel? Back to the sitting: I feel the guest should always be standing when checking into a hotel because he was probably just sitting in a cramped car for a long drive from the airport and wants to get to his room ASAP and not spend any unnecessary time in an office (But really all they did was go over the room specs and what's included with our stay).
I loved everything about this hotel! The staff was very friendly and helpful and gave us our privacy. The pools were awesome, breakfast was delicious, and I loved walking around the pathways listening to Latin music playing by the pool. I didn't catch everyone's names but the security guards were chill, Erika the server was very kind, and another daytime server helped us out. I liked being on the river more than I thought I would, and the walk to either the beach or downtown El Tunco is straightforward. Very safe area. None of us felt unsafe at any point. And housekeeping REALLY cleans the room when you're out -- did our dishes for us, mopped the floor, etc. It's nice coming back into a hotel room that smells fresh and clean.
Stayed in March 2024
Reviewed: March 3, 2024
Renderos
United States of AmericaN/A
Everything was nice. Location was perfect. Staff was amazing.
Stayed in December 2023
Reviewed: February 27, 2024
Daniel
United States of AmericaOnly complaint I can think of is the light on the AC was very bright at night but we probably should have just asked if there was a way to turn it off
Great location, close enough to the action to be able to easily access but still nice and quiet at night. The facilities were great. Also balance was next door, great place to go for lunch or yoga (but maybe not stay over night) which made it perfect.
Stayed in February 2024
Reviewed: February 11, 2024
Fuentes
United States of Americathe property is at a great location. Just a 5min walk to the beach and other restaurants. We really enjoyed our stay we would come back again.
Stayed in February 2024
Reviewed: February 6, 2024
Marielise
United States of AmericaHotel is a bit far from the best beach for swimming, but you can walk there.
Beautiful hotel and great service, breakfast was delicious! The pools are great as well.
Stayed in January 2024
Reviewed: January 27, 2024
Hannah
CanadaOur bed was not comfortable as we hoped for the price. We thought the hotel could have offered more amenities or at least made us aware of them for the price we paid. For example, a robe, slippers, etc. as nice as the room was we hoped the bed would be a LOT more comfortable.
Beautiful property - the view was spectacular. We stayed in a king room with a sea view and highly recommend. The staff were very helpful when we had issues with the AC and held our bags before/after checkout. Pool drinks were great, breakfast was good. We didn’t have dinner there but had a snack at the pool and it was pretty good. Spacious room and loved how it was tucked away from the nightlife a bit so it wasnt too loud in the evening. Walking location to all of el tunco.
Stayed in January 2024
Reviewed: January 24, 2024
Erika
United States of AmericaLoved everything
Best place I have stayed!
Stayed in January 2024
Reviewed: January 23, 2024
Elena
United States of AmericaNo complaints
The staff was so amazing . Sandra , Daniel , and Mari went above and beyond to help us and make sure everything was taken care of . They’re super genuine respectful and you can really tell they care about making sure everyone is taken care of .
Stayed in January 2024
Reviewed: January 17, 2024
Mercedes
United States of AmericaCleanliness
The view, staff the food
Stayed in January 2024
Reviewed: January 12, 2024
Arline
Bonaire St. Eustatius and SabaNothing
Excellent service/staff, room was spacious and clean,good food and cocktail.
Stayed in January 2024
Reviewed: January 8, 2024
Rick
United States of AmericaLoved everything very professional.
Felt very exclusive. Quiet versus father down the strip is noisier. Great staff coming over to the 2nd pool and attending to our family and friends. Highly Recommend
Stayed in January 2024
Reviewed: January 8, 2024
Josue
United States of AmericaClean
People very nicely
Stayed in January 2024
Reviewed: December 26, 2023
Joselyn
El SalvadorThe location and facilities
Stayed in December 2023
Reviewed: December 18, 2023
Jessica
United States of AmericaWe arrived at 10am, and check in was until 2pm. We sat in the lobby and fell asleep on the sofas. The room seemed to be available but early check in was not an option. Also, when I made the reservation I added 3 adults staying in the room, however the system recorded 2 adults and one child. I told the receptionist that was a mistake of the website because we don’t have any children. He reminded me that he couldn’t do anything about it and that I had to pay breakfast for the extra adult
Everything was beautiful, intimate resort with almost exceeded at almost all the accommodations.
Stayed in November 2023
Reviewed: December 3, 2023
Patrick
United States of AmericaThe room WiFi could be improved, other than that we liked everything and will return
The staff was very attentive and courteous. Facilities were clean and well maintained. The hotel food was good. The location in El Tunco was perfect
Stayed in November 2023
Buenos Aires, Argentina
Chacras de Coria, Argentina
Kaohsiung, Taiwan
Licata, Italy
Montefiascone, Italy
Roses, Spain
Milan, Italy
Polotnyanyy Zavod, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content