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90/1 Moo 2 Tambon Bophut, 84320 Chaweng, Thailand
August 15, 2016
August 10, 2016
눉Even though Booking.com recommended this place and the suite as suitable for our family [2 adults + 2 three year old children] it was actually not ready for us. However upon arrival we have been offered 2 cots free of charge to our room but if we wanted them to put bedding on a sofa which was already in the room we would have to pay additional 1200 bhat per night. Throughout the stay we had no hot water and even though we have told the reception it has not be rectified. This was really bad considering the price of the suite and the fact we had 2 small children. Additionally the bathtub was in an awful state with bits falling off it revealing dirt. It looked like a spa like bathtub with option to lay down and turn on water massage - it did not work at all and instead released dirty - eggy smelling water. Also even though 2 TVs were in the suite both had really bad quality of the picture - minor problem but would be nice to have it spot on for the price. Staff in the restaurant seemed unhappy and very business-focused contrary to other places we stayed at during our 2 week holiday - 3 other places across Samui and Phangan.
눇Nice big bed and a lot of space in the suite which was close to the beach.
August 14, 2016
눉the beds were extremely hard. so uncomfortable which is such a pity. we did speak to reception about the hard beds. they kindly put a mattress topper on, but this unfortunately did not solve the problem.
눇the location was perfect... right on the beach and the shops/main street/restaurants as far as the eye could see. the staff is what really stood out, service outstanding, very friendly, always willing to help. beautiful pool, clean. excellent beach, just perfect!
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