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Reviews of Baan Sailom Hotel Phuket - Sha Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

34/1 Patak Road, Karon, Muang, Phuket, 83110 Karon Beach, Thailand

#15 of 77 hotels in Karon Beach

Guests' Choice

Review Score

Based on 182 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    8.0
    A simple nice hotel very close to Karon beach
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    The service at the hotel's restaurant was not always so friendly.

    It is very close to the beach and it has beautiful pool too. It is a quiet place and our room had a nice sea view.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The tree from the neighbours, obstructed our Seaview from the balcony. Could be trim down a little.

    Nice and quiet

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I booked 2 separate beds , but gave me one double bed. Not good.

    The staff were very good.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The toilet cleaning isn’t bad…. But….

    The location is excellent, only a few meters from the beach. The facilities are amazing, in particular the garden and pool. The restaurant is really good, the food is the best in the zone and no more expensive. The room is nice, in series A a little noisy in the morning. The toilet doesn't have a deep clean! There is an LCD. The wifi connection works very well even though it disconnects sometimes. The breakfast is really good too!

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Loved our stay and the surrounding area. Balcony was wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Close proximity to beach!

    Stayed in February 2024

  • Reviewed: March 10, 2024

    10
    It was a lovely stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 15 nights

    All staff were extra friendly and helpful. Great restaurant in the hotel. Room got cleaned every day. We did not experience any problems in the bathroom - no smell, pressure and temperature of water was good. There are a lot of shops and different restaurants around the hotel. The beach is one minute away from the hotel. You can get beach towels in the reception. We have enjoyed every minute of staying in this hotel.

    Stayed in February 2024

  • Reviewed: March 9, 2024

    9.0
    Great staff and location!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The included breakfast served 8-11 am. On the first Saturday we were there, all the food was gone by 10 am and it was not refilled even after requesting more. I don’t understand guests who take everything for themselves and then waste it by leaving it untouched on their tables. It did get better for the rest of our stay but I don’t think we would pay extra again for breakfast to be included. The food was often cold and there was no made to order eggs.

    We loved the staff and the location, so close to Karon Beach and shops.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    Great value for your money
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast could improve

    Great hotel very close to the beach, the room is very clean and the staff very helpful

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Nice, clean hotel, very close to the beach
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    Unfortunately, at night, impossible to sleep. There were people (tourists) singing, talking very loud, having a party till approx. 3 am. Staff from the hotel told me it was guests in the next door hotel... Nevertheless, very noisy at night...

    The proximity to the beach was perfect, the room was very spacious, the breakfast was delicious.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Some of the other guests

    The room, the restaurant, the staff, the pool, the location

    Stayed in January 2024

  • Reviewed: February 12, 2024

    10
    I would you highly recommend staying here! Loved it!!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothin!

    Very clean, excellent location and the restaurant was amazing and super friendly staff!

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    Great location, quiet, friendly staff, good breakfast. Stall prepared breakfast to go twice.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All good but would be nice to have small face cloths

    Fabulous location and breakfast and staff.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Lovely family Hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 8 nights
    • Submitted from a mobile device

    The staff were very friendly and couldn't do enough for us. The hotel restaurant was the best in the area and it is within 50 metres of one of the best beaches. There are loads of little shops and restaurants all around. Rooms are clean and have everything you need including a huge fridge! We would definitely go back.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Good value for the money. Close to Karon beach.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Unpleasant smells in the room from the bathroom from time to time.

    Very good breakfast and helpful staff. Very close to Karon beach. Good value for the money.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    10
    The brilliant Christmas and NY time
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 8 nights

    N/A

    First, thank you very much for so kind attitude and care about us as the guests. All the time of our stay went very smoothly. The staff was helpful in any queries raised. We were happy for one more option because the restaurant where we used for dinner is in the same building as the hotel. There were brilliant staff, too, and a super good chef. Special thanks to the kind and nice waitress Goe and others. Actually, all the restaurant`s staff was brilliant. I can strongly suggest this place for a holiday. Thank you very much and, God, bless you!

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Very polite staff, great location, good facilities and very clean.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    This is 3 star hotel that is set as 4 star, definitely value for money!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing we were upset with

    Great location, totally great value for money! Family atmosphere , very cozy, great restaurant and super friendly staff!

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Central, Clean and Friendly
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast really lets it down, nothing left some mornings when we went down. No variety, all cold. Considering the restaurant is so nice it could be much better. Pool also needs to be cleaned more regularly.

    Clean rooms, great location, friendly staff. Restaurant is very nice especially the air conditioned part. Discount for guests is great!

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    A quaint and cozy hotel 2mn from the beach
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 11 nights
    • Submitted from a mobile device

    The pool is rather small but the beach is only 2mn away.

    Very good location on the best part of Karon. 2mn to the beach. Lots of restaurants and shops around. The room was big, very clean and quiet. Breakfast was very good and we had a 15% discount at the restaurant which offered excellent food. Staff was really exceptional…even by Thaï standards (I used to work in Thailand…) We would definitely recommend this hotel if you are looking for a small, cozy place.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 14 nights
    • Submitted from a mobile device

    There are no mosquito nets in the room.

    Very nice and comfortable place. Good location, just a few minutes from the beach. Friendly stuff. The breakfast is very good too. We really enjoyed our stay here!

    Stayed in December 2023

  • Reviewed: December 16, 2023

    10
    Wonderful stay and great staff
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 11 nights
    • Submitted from a mobile device

    The staff were wonderful,the restaurant food beautiful and tasty and cheap,people come to the restaurant from the outside, hotel situated in the best spot of Karon, beautiful pool, very clean, I highly recommend it, it's my 9th trip to Thailand and first time in Baan Sailom Hotel and will stay there again

    Stayed in December 2023

  • Reviewed: December 14, 2023

    9.0
    Great hotel
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    I didn't like there was no lift in the part of the hotel where we stayed

    The location, the staff, the food and cost were all exceptional. The air con was broken but as soon as we told staff it was fixed

    Stayed in December 2023

  • Reviewed: December 13, 2023

    9.0
    Awesome! The beach is so near and the room is really great!
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The swimming pool is small

    Location, room, staff! All great!!

    Stayed in December 2023

  • Reviewed: December 3, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I have no complaints

    The grounds were beautiful, the staff amazing and my room was excellent.

    Stayed in December 2023

Showing 1 - 25

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