Reviews of Chalong Beach Hotel Phuket 4 stars

16/9 Moo 5, T.Rawai , Phuket, 83130 Chalong , Thailand

#29 of 33 hotels in Chalong

Guests' Choice

Review Score

Based on 19 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    6.8

  • Location

    4.9

  • Facilities

    6.9

  • Staff

    7.4

  • Value for money

    6.1

  • Free WiFi

    4.2

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Showing 1 - 8

  • December 27, 2016

    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 4 nights

    Some of the staff did not speak english at all and it was very inconvenient for us, especially at checkout! We were charged for minibar - even though the items were there and we showed the staff that, by going back to the room and literally showing them that. THERE IS NO INTERNET IN THE ROOMS!!!!!! They advertise that the hotel has wifi, which is partially correct - if you want to be connected from the darn lobby or restaurant! The location is awful, unfortunately. Unless you rent a car or motorbike, you are literally stuck on that east coast of the island with nowhere to go on foot. There are high and low tides there, so the water is not for swimming - it is all muddy, so if you want to go to a beach, you have to travel far. the good part is the hotel has a swimming pool. The rooms have 2 king size beds, which in our case was a completely waste of space, as we used only one. There is mold in the shower. The hot water comes and goes as it wishes - I couldn't take a shower after coming from the beach once, because the water would go cold in a matter of seconds and would not be hot again. I had to go in and out of the shower for at least 4 times. Don't know what is happening with that. There is an unnecessary step of 2 centimeters at the bathroom exit, that is made from the same tiles and it is invisible. Everybody that I was traveling with had hit it and 2 of the people had deep cuts in their feet because of hitting that darn step. That was not cool and annoying. Housecleaning was cleaning the rooms too early! We were waking up around 9 AM, go for a swim, then go eat breakfast, so we were coming back to the rooms around 10, 10:30 and we couldn't get into the rooms because house cleaning was there. And they were taking their time as well. At the checkout, we spent unnecessary time, which almost made us miss our flight, because of the staff incompetence.

    The hotel is a 4 star hotel, so it has the basics. It has a swimming pool and a nice restaurant. The breakfast was good as well, with an amazing view of the sunrise. We had a great price for the value we received.

  • December 10, 2016

    • Leisure trip
    • Family
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 13 nights
    • Submitted from a mobile device

    No wifi in rooms. No real beach. A lot of flies. Indoor high audibility. Noisy(u can hear all around you). nearby mosque starts at five every morning. No transfer to another beaches, only taxi.

    Good rooms. Fantastic view. Friendly staff. Big pool. Free kayaks.

  • November 6, 2016

    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 1 night

    No WIFI in rooms. It is a disappointment. Also this information is not clearly mentioned in its webpage. No real beach. Just name sake.

    Spacious room. Good breakfast. Restuaurant staff are very friendly and caring. Very good Big Buddha mountain view from the wing where I stayed - see picture

  • September 12, 2016

    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Not too clean, beds were not very comfortable. No "do not disturb" sign given, so I was waken up earlier than what I wanted.

    The location is excellent, the view is marvellous.

  • September 9, 2016

    • Leisure trip
    • Family
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 2 nights

    On check out they wanted to charge 4 pool towels. After opening all our bags in the reception to show them that towels were not with us, they even want we pay for them, while the transfer was waiting for us.... and the rest of the customers seeing the "show". then we ask for a responsible and replied that that this day was on holiday ¡¡¡Embarrassing, humiliating treatment, a shame..

  • January 11, 2017

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 14 nights

    you sold us accommodation without breakfast. Too many chinese tourists.very ignorant. No consideration for other guests

    The staff and pool

  • December 24, 2016

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise

    Nice room, good view , good staffs service & nice breakfast

  • December 18, 2016

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Shaking beach is a bit if a dump

    Good facilities

There is also 1 review without text. This impacts the overall review score.

Showing 1 - 8