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48 Ruam Jai Road, 83150 Patong Beach, Thailand
8 February 2016
눉Before our arrival to the hotel I asked for early check-in. I did not receive any clear reply concerning my question and that is why I have called to the hotel by phone. During phone conversation I was assured that everything is fine and I need to pay for one extra day. When we arrived to the hotel at 01 a.m. it turned to be that nobody knows about that agreement and I was offered to pay more than 12 thousand bat for just several hours. It was two times higher than cost of the room!!! Representatives of Booking.com tried to help me but did not succeed. I agreed to pay just because our kids were too tired after flights and were sleeping. I had no other way! Eventually, we got our room only at 04 p.m., not even at 02 p.m. as it was indicated in in booking confirmation. Also we were fighting with air conditioner in the room during all our two weeks stay. It was freezing and control did not work at all. We called the master of air conditioners three times but without any results. It helped just for couple hours and then air conditioner started to work in previous mode again. Almost the same story we had with TV set. Without any reasons TV set lost power. Complimentary dinner for inconvenience on arrival was more like a handout instead of an apology. We could not choose from the menu but it was sort of buffet. No parking in the hotel and you should compete with other guests and taxi drivers. Swimming pool was cold!!! It situated between the buildings of the hotel and there were no sun. The gym is very small for that size of hotel.
눇Good location, not far from the beach and center of Patong.
8 February 2016
눉cleanness of hotel and room, smell of hotel fragrance is not nice and very strong, small ants in the room, u cant put anything not even for a minute, as ants will attack right away..
눇location is great. close to the beach and everything is around, at the same time its not in the middle of the crowded area
7 February 2016
눉Poor electricity system , old fashoined decoration
눇Good Location , helpfull staff ,
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