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889 Rama 1 Road, Wang Mai Pathumwan, Phaya Thai, 10330 Bangkok, Thailand
March 6, 2015
March 4, 2015
눉Pillow and bed too soft
March 5, 2015
눉The check-in process could have been better organised. I booked a Non-Smoking room which was not yet ready because I arrived early at the hotel and so I was given a Smoking room. I was charged further for a re-check in which was a day's rate. Since I checked out at 18:00 hrs, I had to pay an entire day's rate again! I had indicated during the booking process that I will be arriving at the hotel early and still the hotel staff did not take any steps to accommodate my request. I had to stay in the Smoking floor for the entire duration of my stay because the hotel staff did not bother to make any changes at all.
눇The location of the hotel was fantastic and was so close to the National Stadium BTS and other major shopping malls. The tour desk was decent and I had two good tours with them. The hotel's complimentary breakfast had a decent selection of items and was very welcome as it made things so much easier for me.
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