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889 Rama 1 Road, Wang Mai Pathumwan, Phaya Thai, 10330 Bangkok, Thailand
9 August 2015
7 August 2015
눉Despite booking a non smoking room and traveling with children the youngest being a 3 year old, I was forced to accept a smoking floor by the receptionist named "FAA". On my refusal to accept the smoking floor, she kept on insisting saying no non smoking rooms were available. When I protested and tried to show her the booking also threatened that I will lodge a complaint with booking.com, she hesitantly offered me the non smoking floor saying that it was a big favor. Very unprofessional behaviour. Breakfast was non existent as limited options and monotonous. No egg counter, coffee was just hot water with a sprinkling of coffee. One morning breakfast was over when we arrived at 9:50am despite the fact that breakfast timing are upto 10am. Whatever was left, was also cleared by 9:55am without the staff bothering to ask the guests if they needed anything. The room was like a birds cage. Very very small and suffocating room probably not meant for human beings. Also the rectangular mirror was placed horizontally at a height of three and a half feet. To be able to use it, you must either kneel down or sit on the bed. Bathroom is also very small and its door had no lock. The pictures are deceiving as the bed size is too small in real. It is definitely not a 4 star facility and surely not worth the money.
눇Nothing other than the location.
8 August 2015
눉The staff Name Nan on the lobby is so mean and rude. I tried to explain to her that the I can't deposit my money because I don't have enough cash she said then you need to go to the bank. She can tell me that nicely. She doesn't need to be rude and mean! I hate her attitude!
눇I love the smell of the hotel. I like the fast wifi connection.
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