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365/29 Phra Sumen Road, Bowon Niwet Subdistrict, Phra Nakhon District, Bangkok, Thailand, 10200 Bangkok, Thailand
August 16, 2016
눉The staff was generally unfriendly and absent. The room was dingy, the sheets had stains on them, and the walls are thin enough to hear drunken guest clamoring up the stairs. On our third morning, the ceiling started pouring water on the floor and the foot of the bed. There was a good thirty minutes of ceiling leakage before I could find a staff member to address the issue. Our room was supposed to have a private bathroom that only we had keys to, but somehow others managed to use it consistently. If you stay here, make sure you lock your things up, even if you stay in a private room. One of our debit cards was stolen from our bags while we were away.
눇The location was okay for the price, but it was hard to find.
August 13, 2016
눇Staff super helpful and nice!
August 14, 2016
눉The staff at the front desk were so rude, would never greet you or make effort to improve your stay. (I'm a solo traveller and it makes a big difference for my enjoyment when the staff are friendly). They are impatient to get your money as fast as possible. Although I'm sure they would give advice or help if you asked, their bad attitude made them unapproachable and gave the hostel a sour vibe. I asked to be moved to a bottom bunk but the staff member told me it was too much hassle to have to change their booking record, but it was a little thing that I would have really appreciated. I booked a mixed dorm but they put me in to the girls only dorm, and when I extended my booking they charged me at the girls dorm price. It wasn't my choice to be in that dorm, and I felt it would be more fair to give the mixed dorm price. There was also a miscommunication about when I was checking out, and the staff member hadn't charged me for one night's rent. He could have communicated clearly and said 'look, I'm sorry I made a mistake would you mind paying for this night which I didn't charge you for', but instead he was angry and aggressive and thinking that I wouldn't pay even after I said multiple times I want to pay because I need to stay here tonight. There is no real common area so it can be hard to meet people if you are isolated in an empty dorm. They also charge you money to leave your bag there while you're waiting for a flight, (so I went to another hostel on Khaosan Road where they had a cheap shuttle to the airport (150baht), and also I could leave my bag there for the day with no charge). Overall though, the facilities at this hostel were very good and I can recommend it as it is clean and the building is in good condition.
눇It was incredibly clean! Like, hospital clean, which was great when you get back home from being all sweaty outside and want to renew yourself in the shower. The wifi was also really really great! Although aircon is only on at night I felt it was a good temperature without it too and there is also a fan, and the bed sheets were crisp and neat. Little light beside each bed was very helpful.
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