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No.29 Sukhumvit Rd. (front corner of Sukhumvit Soi 1), Klongtoey Nua, Wattana, Wattana, 10110 Bangkok, Thailand
August 16, 2016
눉The place wasn't expensive but you really get what you paid for (or less). The lady at front desk was rude and unhelpful to us when we checked in. We booked 2 non-smoking rooms but one of the room they gave to us smell terrible with heavy smoke. Went back to argue with the front desk staff, she insisted we didn't book a non-smoking room. Upon requesting on our booking conformation (which clearly showed us have two non-smoking rooms), she said there was no room available at the time. Continuing arguing with her, she gave us a non-smoking room in the exact same floor, which she just claimed no room available. I cannot believe we spend so much time arguing with this grumpy lady lied and lied to us again. The rooms were pretty small, only fitted a double bed. Then I noticed the list on the desk, that clearly listed prices for every single items in the room, from towels to a duvet cover, from a tea spoon to a hanger. I was amazed by how this hotel makes you feel welcomed than treating you like a potential thief. Had a pretty bad night of sleep because the bed feels hard and the AC was keeping making noise. Just thought this couldn't be worse, when we checked out the next morning, the same front desk lady from last night claimed that they have a laundry bag missed from one of the room, then demanded us to pay based on the listed price. There was never such a laundry bag there. Had to argue hard over this with her and wasted some time checking back and forth, just right before we have a tour guide to catch. If you want to run a hotel that suspect customer taking your amenities from the room, I understand that since it is traveling in South Asia. Should all guests also gave a list of everything in the room upon check-in, so we can make sure nothing get "missing" and get suspected of stealing at checking out?
눇Super friendly doorman
August 11, 2016
눉We asked not to be disturbed yet they still entered the room. Wifi was very slow. The guys out side the hotel selling sim cards are THEIVES. DON'T BUY FROM THEM. The elevetor may take 10 mnts.
눇Beside the meteo. They upgraded our room for free. Helpful staff. Apartment with a very good price. Washing machine, kitchen,
August 14, 2016
눉1. Lift breakdown, so had to walk stairs 2. Tv breakdown not solved (room 320) Had to insist on change of room after 2 nights (was there for 5 nights) 3. Room was not made up on one day and the staff blamed it on us for indicating 'Do not disturb' light sign when it was actually faulty. It always defaults to that light after resetting (rooms 406 and 408). One front desk staff says they don't have key to open door once the 'do not disturb' light is on. Another says they have. And they did open up to clean room (despite the light) once we informed them we were going out. Cant even get their act together. Disappointing. 4. Staff reluctant to put both our rooms on same floor due to different booking dates. One says all fully booked, another gave us 2 rooms next to each other after we demanded for a room change due to faulty TV. What's going on?
눇1. Location 2. Very friendly doorman
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