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72/54 Soi Inthamara 1/1 Shutthisan Rd., , Phaya Thai, 10400 Bangkok, Thailand
February 24, 2015
눉Hotel staff is not aware customer service standars. I booked for 7 nights, but when just arrived, wnated to chnge, but receptionits man (quite old with very bad English) told it is impossible, they will not give me back paid money, if I do not like, can go without any refunds. Ok, I stayed, but was unhappy totally. Very old building, may be was built 50 years ago, very bad bath room without adequate hot water. Sheets and blankets are stinky and not clean, the room is not cleaned up at all.Staff ii quite rude and pretends or really does not speak English. Very dark room, I did not feel myself like I am in the 2* hotel. It should be without any stars and should not be called as a hotel. It is not rated internationally. Later , Imoved to another also 3* star hotel, the difference between prices was only 5$, but there was, free tea, coffee, kettle, toiletries, included free breakfast with nice location. And the frendliness of staff is totally different. So, I do not agree that If I paid less money for NIce Palace, I shoud not expect from them anything. I would not recommand anyone to stay there.
눇BTS station is close and a lot of 7/11 around.
February 22, 2015
눉First night awful, totally run down room. A little off. One grumpy man in the staff. It is not true that Saphan Kwai sky train station is within a block. More like four or five blocks. Hotel taxi is quite expensive, wanted 600 Baht for a ride to international airport. Outide was a guy with a 400 Baht sign (to airport) in his car windiw, but he wasn't there when I wanted him.
눇Confusing experience. Second night good room, contrary to the first. Caring cleaning lady who helped me change rooms. Nice women in the staff. Relatively close to Chatuchak market. 15 minute walk.
February 19, 2015
눉Facility and furniture are old and dirty, no hot water heater, bad customer service when we approached the staff regarding the water heater, nothing was done, instead he suggested us to try the next morninG. They are doing some renovation at the 2nd floor and will start their work at 7 in the morning, therefor please reconsider before booking this hotel especially for late sleepers:(
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