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33 Sainamyen Road, Patong Beach, 83150 Patong Beach, Thailand
16 January 2016
눉Again many people have commented on the menu for breakfast. Yes it does mainly cater for the asian tourist. So please could you put some bacon and baked beans on the menu for the western tourist! Also now that they have extended the size of the hotel by adding a new building on the side it blocks out the sun on the sunbeds for the whole of the day. This results in only 10 beds having the sun up until about 3 30 pm on the other side. We came back one evening at about 11 30 pm and asked for some more coffee for the room but the receptionist could/would not oblige. I also felt the pool bar assistant was not that friendly or accommodating. Watch his buy three and pay for two offer. You're expected to buy all three at once and he then takes the top off rather than keeping them in the fridge. I got the feeling he didn't really like to communicate with tourist and he was doing this just because it was his job! However, the coffee bar assistant was a very pleasant guy, so therefore perhaps they should change places.
눇As many have said the location for Bangla, the shopping centre and the beach was good. The manageress Titiya was very helpful on our arrival and gave us the choice of two rooms with pool access with good communication before our arrival. Kate was a little darling on our departure and arranged a free late checkout, she was always smiling and a great asset to the hotel, thank you. There was problems with the pool whilst we were there but they were very proactive in sorting this out. The food from the restaurant is good and not bad value for money for a hotel. I would also recommend the travel agent on site near the reception, she will do her best to get you a very competitive deal.
11 January 2016
눉Staff was really unorganized, took over 30 minutes for them to give me my room key after all the check-in process was completed. Pool was green and had a horrible aspect
눇Room was clean and well made.
14 January 2016
눇The staff were very helpful and friendly.. pool great, and amenities at what you would expect of a resort.. great work guys.
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