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  5. Reviews of Novotel Rayong Rim Pae Resort

Reviews of Novotel Rayong Rim Pae Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong, Klaeng, Rayong, 21190 Klaeng, Thailand

#1 of 9 hotels in Klaeng

Guests' Choice

Review Score

Based on 150 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 11, 2024

    8.0
    What can I say except some sort of evening entertainment would have been great.
    • Leisure trip
    • Couple
    • Superior King Room with Garden View
    • Stayed 6 nights
    • Submitted from a mobile device

    Food, beach close by, good staff all around

    I liked most all things about novotel,but the entertainment as lacking evenings were very quiet for me

    Stayed in February 2024

  • Reviewed: March 1, 2024

    9.0
    A very relaxing stay to recharge the batteries.
    • Leisure trip
    • Couple
    • Deluxe King Room with Garden View
    • Stayed 3 nights

    The price for breakfast and massages seemed very high compared with what we experienced in Pattaya so we didn't try either. More reasonable pricing for these services and we would have tried them for sure.

    Friendliness of all staff. Room was very spacious and didn't feel cramped. The gardens and layout were beautiful and made for a relaxing stay. The combination of pools and beach was great. The quiet remote location away from the hustle and bustle of city life was wonderful.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was a little small and aircon quite noisy. Also a bit sad that they have two restaurants, but both offering exactly the same food.

    The pools were great with a dedicated kids pool, 2 large pools, hot jacuzzi, kiddy club etc.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premier Twin Room with Garden View
    • Stayed 6 nights

    beach area - no sun beds/umbrellas...

    Junior Suite - very nice, comfortable - good quality

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    In all very enjoyable and would return/ recommend.
    • Leisure trip
    • Family with young children
    • Premier King Room With Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Beach was nice but there was a box of empty beer bottles on it that could been seen from the pool area. It was there for 3 days until the tide washed it away. Website stated there are 3 restaurants but one was only open for breakfast & one wasn’t open at all. That made dining a little restrictive, as the location is isolated.

    Decent breakfast, food very good overall but menu is a bit small. Comfortable rooms, great showers. Big swimming pool with plenty of room around the decking area.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior King Room with Garden View
    • Stayed 3 nights

    breakfast could have been better

    Stayed in January 2024

  • Reviewed: November 11, 2023

    7.0
    I enjoyed and nice beach and pool.
    • Leisure trip
    • Couple
    • Superior Twin Room with Garden View
    • Stayed 1 night

    I didn't the smell inside of toilet in my room. I didn't the parking and noise came to my room.

    "room" As I stayed 1 night and my room was clean and comfortable and my View was in Parking area. But I can smelled and was not good in Toilet and I needed to close the door at night and out of my room. I would like to complain to the hotel but as it was long weekend in Thailand and many tourists and guest in the hotel and I was stay only 1 nights and ignored it. If the Hotel was read as my comment please be check and imported. "beach," is clean and nice to swimming and have a good activity. "pool," is nice and clean and separate from adult and Kids. Thank you and I will be back and stay again soon.

    Stayed in October 2023

  • Reviewed: September 19, 2023

    7.0
    The stay was fine...
    • Leisure trip
    • Couple
    • Superior King Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    They charged 30 baht for ice...that's the first time I have ever paid for cudes of ice ! 🧊

    Very good staff..great location 👌

    Stayed in September 2023

  • Reviewed: August 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior King Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The coffee shop closes at 4 in the afternoon. What a joke! Room service is not round the clock. Poor wi-fi.

    Excellent location. Very helpful staff. Loved the breakfast.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    7.0
    good choice in the area
    • Solo traveler
    • Superior King Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    stairs' floor is marble which it's slippery when wet, guests went from pools back to their rooms with the soak wetsuits so the stair is always very dangerous.

    friendly staffs, well maintenance

    Stayed in July 2023

  • Reviewed: July 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    White snapper 🐟 disappointed for 400 THB at Restaurant :( But Restaurant and Service e.g. poolbar nice friendly...

    Housekeeping 4th Floor room 402 👍 ... Everyday Headset on Teddy from our son . . Very nice 😃 ... Nothing to complain... Parking Security nice 👍 All staff nice and friendly 👍

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    A bit remote to everything if you don't have a car.
    • Leisure trip
    • Group
    • Superior Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    We are lucky as we have a car but if you don't then youll be very cut off from anything. Especially in when we stayed as most of the time there was hardly anyone there and not much to do. That will suit some but not all.

    Stayed in July 2023

  • Reviewed: May 24, 2023

    8.0
    Great place, will come back again
    • Leisure trip
    • Family with young children
    • Superior King Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Not handicapped friendly. Might have to take a few steps up and down to get to the beachfront, wheelchair is difficult. But you can access the hotel rooms with elevators without any problem. No nearby 7-11. There is a small minimart across the street with limited snacks and drinks.

    Nice Private Beach access. Quiet. 3 pools. Great for family and kids. There are nearby local seafood restaurants within walking distance to enjoy local food by the beach.

    Stayed in May 2023

  • Reviewed: May 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Twin Room with Garden View
    • Stayed 1 night

    Beach is good. Pool is great. Room is big.

    Stayed in March 2023

  • Reviewed: April 27, 2023

    9.0
    Very nice hotel
    • Leisure trip
    • Family with young children
    • Superior King Suite with Living Room and Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The customer closed the door loudly.

    Everything i l

    Stayed in February 2023

  • Reviewed: April 17, 2023

    8.0
    we had a pleasant stay but nothing memorable.
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    rooms are a bit basic, a sofa or chair would have been nice. Breakfast room looks a bit like a fast food outlet and is understaffed, plated tend to pile up on tables.

    it was clean and stuff was friendly.

    Stayed in April 2023

  • Reviewed: April 15, 2023

    8.0
    Pizzas were cold served even after reheating
    • Leisure trip
    • Family with young children
    • Superior King Suite with Living Room and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was recommended by mgr to order promotion, but Pizzas were cold served...we asked them to reheat, but still not warm after that...not recommending this. Kids swimming pool water is dirty.

    Swimming pools and large rooms with smart tvs

    Stayed in April 2023

  • Reviewed: April 14, 2023

    7.0
    Good for slowing down.
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Garden View
    • Stayed 5 nights

    The equipment in the fitness room was quite limited and some of the machines did not function correctly. Not many selection to eat outside of the hotel. The lobby was not as cool as I would have preferred.

    The beach area was good for playing both on the beach and in the water for all age groups. The food was consistent with enough variety. The coffee/tea machines at breakfast was a hit for all guests. The grounds were well kept. The housekeeping were friendly and accommodating.

    Stayed in April 2023

  • Reviewed: April 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Drinks were very expensive.

    Great pools and the one for toddlers had a fun slide my son loved.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    7.0
    Was good.
    • Leisure trip
    • Couple
    • Deluxe King Room with Garden View
    • Stayed 2 nights

    Hot water was not consistent (Very hot to very cold)

    Stayed in April 2023

  • Reviewed: April 3, 2023

    8.0
    Nice hotel next to the beach.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    - The main restaurant was closed for an external event the first day I arrived. With the only option of having lunch at the one next to the swimming pool. - The beach was a bit dirty.

    - Close to the beach. - Staff very friendly. - Multiple swimming pools.

    Stayed in April 2023

  • Reviewed: March 22, 2023

    8.0
    Nice resort, friendly staff, lots of rubbish on public beach
    • Leisure trip
    • Couple
    • Deluxe King Room with Garden View
    • Stayed 2 nights

    Significant amount of washed up plastic and other rubbish on the public beach in front for the resort. This is not within the resort's direct responsibilty, but spoilt our stay.

    Professional check-in/out procedure Friendly staff Beachfornt location Recently renovated Premium Rooms looked fresh with plenty of space for 2

    Stayed in March 2023

  • Reviewed: March 10, 2023

    8.0
    Our family loved staying here as it was so relaxing and calm. Loved the hot jacuzzi.
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Would have loved some gluten free bread, more variety and bigger size cheese. More plant based milk beside soy milk. Also, the jam was too sweet and too artificial.

    Varieties of eggs, seasonal fruits, bread was nice & liked the coffee machine.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The shore restaurant is very under staffed...4 for that restaurant on a fri sat night is not enough. Service was slow although the food was good. Drinks were slow, the bill took too long...lots of messy tables. The staff were friendly and helpful but looked stressed because they are over-worked.

    When busy you need another egg station...too slow and looks messy. Should have 1 person to do noodle soup and at least two to do eggs when busy. Had to wait for mugs for tea

    Stayed in March 2023

Showing 1 - 25

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