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Siam Square Soi 6, Rama I Road, Siam, Pathumwan, 10330 Bangkok, Thailand
18 July 2016
눉At my check in to the hotel, the receptionist welcomed me very warm. As I have arrived early morning I have asked for an early check in if possible, this was provided, may thanks. In the moment I have went in to the room, there was a weird smell, my room was a non smoking room ( superior queen bed), but still was not a fresh smell. The hotel should use a refresher for the rooms at the time of cleaning. I will highly suggest for staff to improve their english, there have been many misunderstandings during my stay, such as "I would like to order my breakfast in the room" and got an answer from the receptionist " this is not possible, I have to eat at the restaurant if I want to have my breakfast" than my question was "why do you have a menu in the room if you don't offer in room dining?" and than I got to know that all this was because of the poor english. Please don't take this as a complain, just a suggestion. Will improve for future guests their experience a lot.
눇I have been staying in this hotel for 6 nights. I have been welcomed at the airport by the representative who assisted with the luggage and transfer in one of your cars,which was amazing, special thanks. Many Thanks to all the staff!!! You are all amazing!! Can't wait to visit next time! P.S. : Special thanks to the live band at the bar!!! Amazing show!!! Will recommend to all my friends & family!
17 July 2016
눉more information/ideas from tour desk.
17 July 2016
눉I had some problem with check in. Some miscommunication between booking.com and the hotel.
눇Location and friendly staff
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