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Sukhumvit Road Soi 18, (BTS Asoke / MRT Sukhumvit), Klongtoey, Khlong Toei, 10110 Bangkok, Thailand
11 September 2015
5 September 2015
눉Only minor issue was we get a smoking room, hence the air quality wasn't as good.
눇Strategic location, quaint but comfortable settings, friendly and attentive staffs, nice fitness center and swimming pool (one of the cleanest). All in all a very pleasant stay.
9 September 2015
눉The worst Front Office I ever encountered in South East Asia; after raising a comment at check-in that booking.com stated no deposit will be charged, I asked why they charged the first night on my credit-card 1 day prior to my arrival. No apology only bad explanations it was policy - so I advised they changed the booking.com information. At check-in I paid for my entire stay and they promise they will void the deposit directly, they did not. In the evening asked why not, received the worst attitude from their front office staff ever experienced, extremely unacceptable tone of voice and approach, and still no return of my deposit. Had to change room as maintenance could not change a low battery in the safety box - showing lacking maintenance plans as also my remote control was empty. Where inside my room the Front Office Attendant inspecting the safety box he again tried to explain hotel policy on deposits - while at 21:30 I really could not care less. Called next day to front office to say I was ready to change rooms, answer was "okay we send someone" and they hung up before I could ask the new room number. No invoice provided at check-out nor any experience of appreciation of stay and had to ask the bellboy for a taxi. Requested airport transfer at my booking, only received a email pushing upgrades - in which this hotel specializes as upgrade offers are everywhere. And now already after check-out still did not receive my deposit back. The room size is large, yet showing its age. A/C control is annoying and even at 27C is cools much lower.
눇Room size, shower water pressure (unique in Bangkok) and location
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