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Reviews of Phi Phi Arboreal Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

125/148 Koh Phi Phi, Moo 7 Tambon Ao-Nang, Muang, 81000 Phi Phi Islands, Thailand

#77 of 106 hotels in Phi Phi Islands

Guests' Choice

Review Score

Based on 578 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    6.9

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    7.2

  • Free WiFi

    7.8

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Showing 1 - 25

  • Reviewed: April 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room with Garden View
    • Stayed 5 nights

    rooms are not very large, and music can be heard from the hotels / discos on the beach as they are high on the hill

    very nice view from the rooms as they are on a hill

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    The staff warmly welcomed us, the room was ready, the helped us transferring the luggage from the port to the hotel and
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Balcony sliding door was slightly ajar which let some of the crawling insects go inside the room (it’s expected in Phi Phi and other hotels since you’re staying in an island)

    The view, location, staff are friendly, shower and water pressure. The view and the balcony.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights

    Sink broke during stay and had to be replaced. Bed was... penitential, which I suppose was a virtue during Lent.

    Staff was incredibly friendly and helpful!

    Stayed in March 2024

  • Reviewed: March 26, 2024

    6.0
    Nice hotel, was ok for a few nights wouldn’t have wanted to stay there for a longer.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was a bit dirty and the room was very basic but served it’s purpose.

    The view from outside the room was so nice! The staff were really helpful and very grateful for them carrying the bags up and down the many stairs, good value for money.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked the seaview from the balcony and the food at the restaurant. Large room and bathroom

    Stayed in February 2024

  • Reviewed: March 1, 2024

    7.0
    Had a good time in Phi Phi Islands
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights

    The room was located on top of the hill so you need to be physically prepared to climb many steps from the street to the hotel and then again from reception to the room to need to climb up again the stairs several floors.

    The the room has a balcony with a nice view. The AC works fine and the room is spacious

    Stayed in January 2024

  • Reviewed: February 29, 2024

    7.0
    lovely view but difficult to access
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    be aware that there’s a LOT of stairs to get to the hotel which is difficult in the heat. the room is pretty basic and old fashioned. we had some issues with heating noises from other guests in the night and the shower wasn’t great.

    staff were excellent and the view was beautiful

    Stayed in February 2024

  • Reviewed: February 27, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Garden View
    • Stayed 3 nights

    Also all noise from the seaside (although it seems not so close) goes directly to the room :D So we are happy we read the reviews before and took ear plugs, otherwise too hard to sleep in pop music noise.

    Here the best thing is the view, but to get it you have to climb up the hill. Same way goes to View Point of Phi Phi. This hotel is pretty old, so you can see that in furniture and premises. Balcony view is super nice, but too hot to stay there in day time. Also all noise from the seaside (although it seems not so close) goes directly to the room :D So we are happy we read the reviews before and took ear plugs, otherwise too hard to sleep in pop music noise.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Hell and paradise in one place!!!😀
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Stairs!!!😀

    Stairs!!!

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Would stay here again
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Air con could do with updating and the stairs were a killer! But there is nothing that could be done about the stairs and we got used to them in the end - although it is a good walk away from the main strip it is still quite noisy on a night time but we still managed to sleep ok

    Lovely views and comfy bed - really good value for money

    Stayed in February 2024

  • Reviewed: February 18, 2024

    6.0
    Up high in the hills.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    185 steps to get to our room in extreme heat was very tiring. The room was in the forest area, so monkeys were on our balcony, small ants in the room, a large bug crawled over my head while I was sleeping. We asked for a double bed, but we were given two singles.

    The view was very nice. The staff were nice and very helpful in carrying our luggage up and down the steps.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    the view is unbelievable, the restaurant was great. the hike up to the hotel and then the room was tough in the heat but worth the view, also nice if you want to get away from the buisness of town. definitely the nicest room we had on the island

    Stayed in February 2024

  • Reviewed: February 13, 2024

    6.0
    Was ok
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    You had to walk what felt like walking Mount Everest up to the hotel, and then when we got our room we had to walk outside again and back up even more steps, even with being so high up you can still hear loud music and every drunken person screaming & shouting on the way back from pubs

    Was clean

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    If you don’t mind a 12-15 minute walk from the pier to the hotel and many steps when you are there, this place is great.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing! There was 250 steps to our room, but we anticipated this after reading other reviews, so it was fine and kept us fit during our 3 night stay!

    The view from our room was incredible! Very basic room, but for the amount of time we spent in there and what we needed it for, it was perfect!

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Pleasant, clean and welcoming but a climb.
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    2 things. 1 Unfortunately we could hear the slinky bar quite clearly at night. Some earplugs sorted that though. 2 The reception is 100 steps up a hill, our accommodation was up another 100 steps. Only book if you are able to do the climb.

    Lovely staff. Great aircon. Away from the centre.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Tap was very lose in bathroom, no shower curtain, water squirted everywhere from shower head when it stayed on the wall ! Charged extra money even though I booked a room with 2 doubles and a single. Gave me 1 double and a 2 singles then charged me to push two singles together and bring in another.

    The view was great. Beds were comfy, room was clean with cold water supplied.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    6.0
    Good, but noisy
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately there was a lot of outside noise. The bedrooms are close to the staircase to the viewpoints, so a lot of people is crossing nearby. Also the cleaning staff was quite noisy during the morning

    The overall view from the hotel is amazing and the staff was extremely helpful.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Would love for the key card to be seprate from the key so you can leave your air conditioning on. The island is very hot and it would be nice to come back to a cool room. Also would be nice to have a few english speaking channels on the TV.

    Loved the overall hotel. So beautiful how it is built into the hill.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    8.0
    The best balcony view in Phi Phi !!!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Best view in Phi Phi island guaranteed (!) The room is pretty large. If there were defects the staff fixed them quickly. Getting to the hotel requires going up stairs. we liked the fact of being a bit distanced from the crowds but if you don't wanna sweat a bit don't come, then complain and give bad reviews (!). These people are hard working people (!) who created a hotel that took a lot of hard work and give the guests a unique experience with a special view, respect and appreciate their labor. Sorry for getting personal but the reviews we read before made us understand how some tourists could be very petty, narrow minded and disrespectful for their hosts.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    6.0
    Value for money but if you plan on sleeping and making a few trips from your room be prepared for a not so easy stay, vi
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The walk to my room each trip was difficult, I’m a fit person but walking up the stairs every trip to my room was hard especially after staying for 3 nights. And I didn’t get much sleep when the Ibiza pool party was playing because I could hear it from the room, so 2/3 nights of my stay I had very poor sleep.

    The view from the room was a amazing, I stayed at the very top room and could see both beaches… was a perfect view, the bed and room was very clean and nice.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    Absolutely great views! Good value to money.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 3 nights

    Long stairs, quite tireding to get there every everning but they have staff to deliver your luggager from/to the pier.

    Absolutely great view from the room! You could lay on the bed and see the view of island. I liked the luggage service which is free of charge. The hotel can deliver your luggage from/to the pier.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet shower bit cramped

    Location ling walk up not for people with bad legs as no lifts on steps near view point

    Stayed in January 2024

  • Reviewed: January 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    I’m an easy sleeper but the mattress was very pokey and needs updating. If you’re not fit please be aware it’s up in the mount and many steps to get to hotel.

    Great views from room. Staff happy to help with luggage.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    far walk from centre and up a couple hundred steps..

    great room and view. nice staff

    Stayed in December 2023

Showing 1 - 25

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