Reviews of Phuket Merlin Hotel 4 stars

158/1 Jawaraj Rd.,, 83000 Phuket, Thailand

#92 of 97 hotels in Phuket

Guests' Choice

Review Score

Based on 32 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    5.9

  • Location

    6

  • Facilities

    5.8

  • Staff

    6.6

  • Value for money

    5.7

  • Free WiFi

    5

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Showing 1 - 10

  • January 8, 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights

    Unfortunately the food is not really good - not geared toward Westerners - also not every day but on some days there was a terrible smell in the corridor which permeated through to the room.

  • October 18, 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    On walking into the hotel you are smacking with a wall of damp, musky smelling air that doesn't go away anywhere you go in the hotel. The decor of the place hasn't been updated in at least 40 years which gives it a eery feel. While the aircon tries is best all it really does it make enough noise to keep you awake as well as feeling too hot. As for the staff, few smile and the rest just... stare at you. On top of all this, I book a room for me and my girlfriend with a large bed, the woman at reception took it upon herself to change the booking to two single beds as she assumed I must have done it wrong, as we are both female. I won't be returning in a hurry.

    The pool is nice and large and the location is pretty good.

  • March 11, 2015

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Even if is a quite cheap hotel you aspect the minimum not like entering in an hostel!!!! The 2 others merlin the resorts one are stunning!!!! Go for those one!

  • December 18, 2016

    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room condition is old and the air condition is noisy.

  • November 12, 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not axactly to say

    The pool

  • October 5, 2016

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Staff could not understand English

    Supposed to have buffet breakfast and had to order off menu which was limited

  • August 10, 2016

    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights

    The area of the hotel is suitable for finding nice foods

  • June 7, 2015

    • Leisure trip
    • Family
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Almost everything

    Nothing

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • January 5, 2015

    • Leisure trip
    • Couple

    Was charged an extra days value to modify the booking to check in and out by two days. Then they wanted to try Palm off a room on us with two single beds and wouldn't include breakfast in their $90 a night room. As usual the shower was useless and ran hot water for 3 seconds Would not recommend this to anyone as you can get better for $15 anywhere around Phuket town

    Nothing

  • February 17, 2014

    • Leisure trip
    • Solo traveler

    The quality of the hotel and the reception staff.

    It's a relatively good hotel but it's quite an old hotel! They have a bus that goes to their sister hotel at Patong Merlin hotel which is amazing. The best thing though with the hotel is the breakfast and the personel at the restaurant, they're just fantastic!

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 10

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