33 Changklan Road, Muang, Chiang Mai Thailand, Chang Khlan, 50100 Chiang Mai, Thailand
#155 of 838 hotels in Chiang Mai
Guests' ChoiceBased on 197 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
8.5
Facilities
9.1
Staff
9.4
Value for money
8.8
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Priya
IndiaA very nice property away from the bustle of the city but not far from the city centre . There is a shuttle that takes you to the night market in the evening and the staff were very helpful in getting us around .
Stayed in April 2024
Reviewed: April 20, 2024
Rotem
Israelthe music in the pool was a bit to much for me, but that is just me :-)
Beautiful hotel. the design is very invested and calming. makes you forget you are in the middle of the city. the staff is very kind and helpful. the spa is beyond words. Beautiful and professional. i had a wonderful stay.
Stayed in April 2024
Reviewed: April 18, 2024
Phillip
United KingdomIt was fantastic
Stayed in April 2024
Reviewed: April 5, 2024
Christina
United States of AmericaThis was an absolutely stunning hotel decorated in the traditional Thai style with so many elements of nature beautifully woven into the design. From the moment we arrived, we were welcomed by friendly and attentive staff who were lovely throughout our stay. The layout of the hotel is open, with an indoor/outdoor space that flows well and naturally draws you from one space to the next. From the large, centrally located Buddha statue to the outdoor dining area to the pool, the space is beautiful, impressive and extremely peaceful. The gym has everything you need and I highly recommend you take advantage of the spa services. 10/10 I would absolutely return on my next trip back to Chiang Mai!
Stayed in March 2024
Reviewed: April 3, 2024
Jessica
United States of AmericaOnly two bottles of water were complementary and the mini bar/chips and snack had separate fee.
The facilities are really nice and clean. Breakfast was good, there was variety. Staff was super friendly. Location was perfect, five minutes from night market, 10min from airport. I was hesitant to book because some reviews said it was too far from downtown but it really wasn’t.
Stayed in April 2024
Reviewed: March 16, 2024
Melanie
United KingdomWe had an excellent stay at the RatiLanna , we were very fortunate that they upgraded us to a suite on arrival which was fabulous . It was decorated in a beautiful Thai style .
Stayed in March 2024
Reviewed: January 26, 2024
Vanessa
ThailandIt would be nice if the hotel had a free shuttle to and from the airport as they are so close.
Beautiful hotel, friendly staff, comfortable beds, close to airport, nice breakfast. Nice gym and got the best massage I've ever had in the spa!
Stayed in January 2024
Reviewed: December 27, 2023
Christian
United States of AmericaNothing
Amazing stay. Clean. Good food. Nice pool.
Stayed in December 2023
Reviewed: December 14, 2023
John
ThailandNothing
Everything! Seth was delightful
Stayed in November 2023
Reviewed: November 27, 2023
Susan
CanadaSpa down stairs with no elevator access
Beautiful setting on the river
Stayed in November 2023
Reviewed: November 16, 2023
Tess
SingaporeStaff friendless
Big and clean room, nice bed
Stayed in October 2023
Reviewed: November 5, 2023
Khaled
Saudi ArabiaNone
Fantastic staff, hotel was clean and facilities had everything we needed, The Room was big . Free transport to the local night market too.
Stayed in November 2023
Reviewed: August 16, 2023
Louis
BelgiumNothing
Very good value for money
Stayed in August 2023
Reviewed: August 11, 2023
Hessa
Kuwait- The Location.
- The hotel atmosphere was unique & perfect. - The view was awesome. - Well-equipped apartment. - The breakfast was diversified. - The staff are cooperative.
Stayed in July 2023
Reviewed: August 11, 2023
Hessa
Kuwait-
- Location perfect & quit. - Uniquen & well-developed atmosphere of the Hotel. - Cleaning & Comfortable. - Well-designed, wide & full equipped rooms. - Cooperative Staff.
Stayed in August 2023
Reviewed: July 25, 2023
Eduardo
SingaporeRenovation works happening when we were there. Not as peaceful as it could have been at the pool. Couple of issues with facilities: a) walk to the room a little depressing (dirty windows facing a depressingly looking health center); b) area in between pool and river needs a lot of work as it's non-utilised completely lacks charm Breakfast nothing to write home about. Sub-par versus other Thai hotels we've been to.
Very friendly staff; room is very good (quiet at night, great bed); nice pool, decent gym (for hotel standards).
Stayed in July 2023
Reviewed: May 12, 2023
Tania
Australial don’t have anything to write l love this resort and have stayed many times
everything from the staff to the swimming pool, other guest are friendly food and close to night markets
Stayed in March 2023
Reviewed: May 8, 2023
Talya
United States of AmericaNothing, it was spectacular
Staff was phenomenal. I got sick while I was there and they took care of me, checking in on my condition and making sure I had everything I needed. One of the receptionists placed an order for delivery from 7-11 on her personal phone to make sure I had the supplies I needed. Professional, kind, respectful and accommodating staff, coupled with a beautiful facility and excellent air conditioning.
Stayed in April 2023
Reviewed: April 7, 2023
Joanna
Hong KongWe have spent a few days at another hotel of similar scale. Comparing to the other hotel that charged me half the price, few things obviously needed to be improved: 1. the choices for breakfast is poor 2. English for receptionist is a bit hard to understand. 3. receptionists are not familiar with information of tourist attractions,
Classic Thailand resort, Enjoy the relaxing afternoons at the swimming pool. My husband loves the fact that they don't put chemicals in the water. Spa is good. Room is spacious. Staff are friendly and helpful.
Stayed in April 2023
Reviewed: April 4, 2023
Mark
United KingdomJust a little thing - the light switch was far too complicated!
Peaceful retreat to come back to every day. Great to escape the hassle and bussle of Chiang Mai itself, and only a 90 bhat Grab taxi from centre of town. Will definitely recommend to friends for the future.
Stayed in April 2023
Reviewed: March 19, 2023
Diana
AustraliaThe hotel was beautifuI loved all the timber. Very clean. Stuff at the front desk were very helpful and nice.
Stayed in February 2023
Reviewed: March 13, 2023
Delia
AustraliaStaff, facilities
Stayed in March 2023
Reviewed: March 10, 2023
Laura
United KingdomNothing apart from you couldn't really walk anywhere as nothing was nearby but a grab taxi was so cheap.
This place is stunning, it was my partners birthday and they decorated the room beautifully with a cake. All the staff were exceptional and the hotel itself is stunning.
Stayed in March 2023
Reviewed: March 4, 2023
Puntarika
Thailandwe got the corner room but the terrace is facing with the other rooms. lucky that no one stay in those rooms, so we still can use the terrace.
good vibes, on the riverside, quiet and peaceful. nice garden and swimming pool. the room is large with big terrace. fitness is great.
Stayed in February 2023
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