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199/42 Chang Klan Rd.,Chiang Mai, Chang Khlan, 50100 Chiang Mai, Thailand
30 December 2015
눉Given a smoking room on the 15th floor and then downgraded when we asked to change. After complaining about being downgraded they offered another room on the 15th floor but the entire floor smelt of cigarettes. We travel extensively in Thailand and this hotel isn't worth thb 2,000 never mind the 4,000 we were charged. I use the booking.com rating system to make decisions on where to stay. I have no idea how this hotel has such a high rating.
눇Staff were helpful
29 December 2015
눉Slow wifi, poor quality of breakfast.
29 December 2015
눉We arrived late in the evening and were originally assigned to a smoking floor. (We were promptly and efficiently moved the next day to a non-smoking floor.)
눇Very friendly, helpful, and abundant staff. Delicious, plentiful, and multi-choice buffet breakfast. Welcome gift bag with about U.S. $50 worth of chocolate, cookies, and juices. Lovely room. Nice restaurant.
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