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101 Soi Cherng Talay 16, Srisunthorn Road, T. Cherng Talay, Thalang, Phuket, 83150 Bang Tao Beach, Thailand
15 December 2015
눉Had troubles communicating with staff, not everyone speaks or understands English, but all of them definitely try hard to accommodate our needs.
눇The place felt like home and our upgrade to a one bedroom apartment definitely helped. Location is great, u can find everything u possibly need in just 5 min walk. It's safe, clean and fancy. Loved it.
1 December 2015
눉No garbage can in the room No make up room Only one Floor mat
눇Location, quality of premises and room, value for money
1 December 2015
눉Reception staff were not very good at recommending what to do. There were no tour desk but at least they should be able to suggest some. And, should have a map to the beach. They gave us a direction and it sounded very easy, but it wasn't simple and we didn't reach Layan beach and ended up with some hotel beach, which was ok but the verbal direction was not sufficient at all. if they don't have a map they should at least speak better English. Breakfast was way below average. (We travel quite a lot in Asia so we know the deal). Mainly Chinese food.(lots of chinese staying there so maybe that's why? Huge tour buses parked up in front all the time) Ok, spa bath, great, but as some reviewer commented, it didn't work. Outside tub had no hot water. Inside bath tub had no water. So you only have showers! Not a big deal but what a waste. Poor construction. We had to slam or push/pull with force to close the main door properly. Making a massive noise. Not good when you have a sleeping baby. And other rooms seemed to have the same problem. Chinese tourists came in group at late night and started slamming the door everywhere. Not nice even when you don't have a sleeping baby. We didn't get a chance to use the pool but actually don't know where it was. No one explained to us on facilities. Oh, and, their restaurant is HORRIBLE. We had a room service from this restaurant called Japas. There is no word to describe the horribleness. We ended up buying food from other place outside the hotel.
눇kitchen, big living room, big bedrooms.
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