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  5. Reviews of The Westin Siray Bay Resort & Spa, Phuket

Reviews of The Westin Siray Bay Resort & Spa, Phuket This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

21/4 Moo 1 T.Rasada A.Muang , 83000 Phuket, Thailand

#54 of 154 hotels in Phuket

Guests' Choice

Review Score

Based on 1154 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    7.8

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    8.0
    Lovely staff, great views, tasty breakfast and dining. Also good gym and pool
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King, Sea view, Pool access
    • Stayed 2 nights
    • Submitted from a mobile device

    Bit run down

    Good location

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 3 nights
    • Submitted from a mobile device

    The golf car it’s not available all time and takes much time

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Lovely hotel with fabulous views
    • Leisure trip
    • Family with young children
    • Superior, Guest room, 1 King, Alternate bed: sofa bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Food and drink is very expensive

    Lovely hotel. Great rooms and fantastic pools

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Great views, food, and good overall value
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 2 Double, Sea view
    • Stayed 5 nights
    • Submitted from a mobile device

    extremely unreliable buggy service. They definitely need more people and/or buggies. This could be frustrating at times

    Beautiful views of the bay especially if the room is a bit high on the hill. Overall facilities are good. The kids club is a great place for the kids to enjoy and mingle with other kids staying in the hotel. Food-wise: good vegetarian food options, multiple restaurants, great breakfast

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior, Guest room, 1 King
    • Stayed 3 nights

    Everything - Amazing breakfast, They have 2 pools a Kids club and various other facilities

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Good relaxing holiday for families.
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 2 Double, Sea view
    • Stayed 6 nights

    Staff is slow to respond generally, especially in restaurants. One major turn off was the stink smell on the clean plates and glasses at breakfast. Egg-like smell which we complained about every morning.

    Loved the resort as a whole. Very relaxing and great for families.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    good
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 2 Double, Sea view
    • Stayed 2 nights

    resort looking tired

    pool, breakfast

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    3 day visit.
    • Leisure trip
    • Family with young children
    • Superior, Guest room, 1 King, Alternate bed: sofa bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The location felt remote, but that’s just my personal preference. Public areas look a bit dull.

    The view is amazing. Perfect for sunset. The staff are exceptional so helpful and friendly. Rooms were very comfortable, but a bit lacking in design.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King, Alternate bed: sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit far from the city and an old hotel

    Relaxing and beautiful views

    Stayed in April 2024

  • Reviewed: March 31, 2024

    9.0
    Beautiful
    • Leisure trip
    • Group
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing as such

    The location the view the room the people the pool the sunset

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Wonderful
    • Couple
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 4 nights
    • Submitted from a mobile device

    Not enough lounges in the afternoon by the pool

    Ease of moving around, good food happy staff

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Very good Hotel with nice view
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 3 nights
    • Submitted from a mobile device

    I see the cost is too high and the location is somehow far from multiple activities

    Very nice hotel and everything is just perfect

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool has no rules, people go into the pool with slippers, clothes..

    Excellent breakfast, clean large comfortable room

    Stayed in February 2024

  • Reviewed: March 13, 2024

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 2 nights
    • Submitted from a mobile device

    Very well maintained and clean

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Comfy room, variety of breakfast
    • Leisure trip
    • Group
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 2 nights

    Checking in took too long. We asked for rooms (3 rooms) close to each other but end up in different buildings since they said never got any message from booking.com. The hotel is up on the cliff so accessibility to the beach isn't that easy.

    Breakfast, lots of choices. Bed was comfortable. Room was a good size but quite dated. Gym was nice with good view.

    Stayed in February 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior, Guest room, 1 King, Alternate bed: sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Sometimes Golf carts take long time to get to you (and you need them to move basically anywhere inside the facility). Also, no shade in the parking lot.

    Location, staff and nice beach. It was all great.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 2 nights
    • Submitted from a mobile device

    Food. The only thing that was below par was the food. Ordered in room dining and it was just below average. Was very disappointed at the taste of food.

    Beautifully located right at the beach. Huge property to spend time at. Everything was great. Staff, hospitality, views, room.has access to beach which is used only by hotel guests. Have hotel lounge chairs and beds on beach to spend time at. Hotel provides surf boards too.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Wonderful and comfortable
    • Leisure trip
    • Group
    • Superior, Guest room, 1 King, Alternate bed: sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Every thing was good except the quality of your bathroom tissue roll was horrible rest everything was great It’s to far from the main areas

    The breakfast was great and the cleanness was great

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Disappointing and not value for monay
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 2 nights

    More accurate pictures and description/advertising. The gym is lacking proper equipment.

    The resort is now showing its age. Location is average as if you want to explore the local area there is really nothing there. Have to take a hotel shuttle to Phuket Old Town for alternative restaurants and shopping. The Beach is mud not white sand and the water is murky not crystal blue

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    nic
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 4 nights

    we had a room right at the top - needed a golf buggy every time we wanted to go back to the room prices for food and drinks were high no real bar to socialise in not easy to get info on tours

    good facilities - 3 pools nice location on the coast outside of Phuket town

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 3 nights
    • Submitted from a mobile device

    Too far from many places

    Great staff. Hassan was a good guy.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 2 Double, Sea view
    • Stayed 3 nights
    • Submitted from a mobile device

    The view was amazing, the staff were very friendly and helpful

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Place is nice and quiet, I would stay again.
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King, Sea view
    • Stayed 4 nights

    My room air conditioner was broken. It took them 2 hours to send someone to fix in the afternoon. Then during the evening it broke down again, then it took them another hour to decide to change a room for me. I did get an upgrade in the end but the entire experience was really unpleasant.

    The view is really fantastic, the room is also comfortable and size is good. The restaurant in the hotel is also nice. An additional bonus is the hotel is quite close to the port leaving to other islands.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    Beautiful place to stay near Phuket. Room was amazing. Air conditioners are a little loud outside when on balcony. Beach
    • Leisure trip
    • Solo traveler
    • Superior, Guest room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was fantastic. Beach was quite and very nice

    Quite beach close walk to Phuket

    Stayed in January 2024

Showing 1 - 25

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