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Mimar Kemalettin Mah. Derin Kuyu Sok. No:4 Laleli, Fatih, 34130 İstanbul, Turkey
17 January 2016
5 January 2016
눉Room's equipment are not sufficient! Finding two glass for water needs lots of request!!! The stuff are not responsible to bring simple things like a glass! Airport shuttle is not available for check in time. Airport shuttle is much more expensive than the normal price! Cheat manager! I wanted to extent one night more because of my ticket. So I checked the website and it was 187 TL then I asked the reception and they told me it is better to do it from the reception desk and they suggested me 108 (but they didn't say currency since I was talking in Turkish and I saw 187 TL in website, I didn't expect any other currency than TL). At night I went to pay 108 TL and they told me it is not TL and it is EURO!!! it means 350 TL. I discussed about my thought and the website price but they didn't accept and tried to force me to pay 350 TL!! However I showed them the price of booking but they didn't accept! Finally they told me to book the room via website rudely But I did and paid only 187 TL. I should complain about this situation and I hope this would be useful.
눇The rooms are clean.
9 January 2016
눇Everything about this hotel is great. From location to staff. Very helpful staff and big breakfast. I 'll stay here again.
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